VoIP and Unified Communications Services

Streamline business communications with all-in VoIP solutions, one provider, one invoice, zero stress.

Eliminate unpredictable phone bills with all-in VoIP pricing, backed by a 100% money back guarantee for peace of mind.

Enjoy seamless onboarding and rapid deployment, guided by a team with 80+ technical certifications.

Protect calls and data with integrated cyber security, no added fees, just complete coverage.

Resolve issues quickly with direct access to dedicated technical managers, no outsourcing delays.

Scale communications effortlessly as your business grows, leveraging proven IT asset management expertise.

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What Clients Say About VoIP & Unified Communications

See how streamlined communications drive productivity, security, and reliability.

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

Vice President Of Commercial Operations, Pharmaceutical Company

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Director of Operations, Fox Valley Non-profit

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Executive Director, Local Public Library

Detailed VoIP & Unified Communications Solutions

Unified, secure, and scalable communications

Enjoy crystal-clear voice quality and business-grade reliability with VoIP telephony designed for growing teams. Each deployment includes thorough needs analysis, hardware procurement, installation, and end-user training. Ongoing monitoring and proactive troubleshooting ensure uptime and call clarity. You gain predictable costs and scalable features, all supported by technical experts who resolve issues without the need for outside vendors.

Simplify collaboration with unified messaging that consolidates voice, video, chat, and file sharing in one secure platform. Integration with leading business applications allows for seamless workflow and information flow. Expect fast onboarding, intuitive interfaces, and comprehensive support so your teams can connect, share, and act, regardless of location or device, without complexity or confusion.

Safeguard your communications with cyber security features built into every solution. Advanced encryption, secure authentication, and proactive monitoring are included at no additional cost. Your calls, messages, and meetings remain private, meeting compliance standards and minimizing risk of data breaches. This integrated approach eliminates the burden of managing separate security tools or contracts.

Experience a smooth transition to VoIP and unified communications with a proven onboarding process. From infrastructure mapping to access control and documentation, every detail is handled by a certified team. All systems are tested, users are trained, and ongoing support is readily available, ensuring zero disruption and immediate productivity gains from day one.

Benefit from dedicated account and technical managers who know your business and infrastructure inside out. Receive tailored recommendations, proactive performance reviews, and prompt resolution of issues. Regular check-ins and transparent reporting keep you informed and confident that your communications environment is optimized for reliability and growth.

Leverage built-in scalability and flexibility to adapt communications as your business evolves. Add or remove users, locations, or features without complex migrations or surprise costs. Field technicians and support staff are available across North America, ensuring your communications keep pace with business expansion, no matter where your teams are located.

Our Partners

VoIP and Unified Communications by the Numbers

80+

Technical Certifications

108.25

Support Tickets/Day

98%

Customer Retention Rate

Unlock productivity through seamless VoIP and Unified Communications Services for enhanced collaboration and efficiency.

Unlock Productivity with Seamless VoIP and Unified Communications

Empower your team with reliable, enterprise-grade VoIP and unified communications tailored to your business size and needs. Streamline collaboration, reduce overhead, and never worry about surprise costs. With all-in pricing, dedicated support, and built-in security, your communication tools become a true business advantage, fully managed by a trusted partner focused on delivering measurable results for every user on your network.

Seamless integration of VoIP and Unified Communications Services for effortless deployment and dependable support.

Experience Effortless Deployment and Reliable Support

  • All-in pricing covers every feature, no hidden fees, no extra charges for after hours support.
  • Rapid onboarding ensures your team is up and running quickly with minimal disruption.
  • Integrated cyber security protects every call, message, and meeting without extra cost.
  • Proven expertise with 80+ technical certifications delivers solutions for any business scenario.
  • Dedicated account and technical managers provide consistent, personalized support.

Request a VoIP & Unified Communications Consultation

Boost productivity and lower costs by streamlining your communications today.

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Business team collaborating with VoIP and Unified Communications Services to scale operations and adapt to market changes.

Scale with Confidence and Adapt to Changing Business Demands

Future-proof your communications with a unified platform that grows with you. Whether scaling up, integrating remote teams, or adding new features, your communications solution adapts to business changes without added complexity or costs. Rely on a partner that proactively prevents issues, optimizes performance, and backs every solution with a 100% money back guarantee, so you can focus on what matters most.

Frequently Asked Questions

You get a full suite of features tailored for businesses in Chicagoland, including cloud-based calling, video conferencing, instant messaging, voicemail-to-email, and seamless integration with Microsoft 365. Support covers desk phones, mobile devices, and remote setups, all managed under one invoice. Your communications are secured and supported by a certified technical team with 80+ certifications.

VoIP and unified communications services make it easier for your staff to connect and collaborate, whether they’re in the office or remote. You benefit from streamlined communications, reduced downtime, and faster issue resolution, so your team can focus on work, not technical hassles. Everything is designed to help you save time and reduce communication gaps across your organization.

Onboarding starts with a comprehensive review of your current infrastructure, including network mapping, device inventory, and documentation. The process includes:

  • Portal activation and access control setup
  • Migration planning and scheduling
  • Seamless deployment of phones and software
  • Training for your team

This ensures your transition is smooth, efficient, and fully documented from day one.

You receive all-in pricing with no hidden fees. Every aspect of your VoIP and unified communications services, from after hours support to on-site visits, is covered under a single predictable monthly invoice. There are no extra charges for travel time or urgent support, so you can budget confidently without surprises.

You benefit from a team with 80+ technical certifications and a proven record of supporting businesses with 10 to 150 seats. The all-in pricing model eliminates surprise costs, and you receive a 100% money back guarantee with a 90-day opt-out clause for peace of mind. Integrated cyber security is included at no extra cost, keeping your communications protected at all times.

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