Outsource your IT help desk for rapid resolutions to your most pressing IT issues.
Minimize downtime by leveraging IT help desk outsourcing to resolve IT issues quickly.
Why choose OSG for IT help desk services?
Consolidate Your Help Desk Needs
Fragmented helpdesk services can cause confusion when your team encounters user issues.
Who should they call for network support versus hardware support? How many invoices will your accounting team need to manage as a result?
We provide all the IT helpdesk services you need under one roof, so you only need to contact one vendor and pay one monthly invoice. This significantly simplifies your business operations.
Choose an IT partner with wide-ranging helpdesk support capabilities.
We believe our clients should remain with our Chicago IT company because they want to, not because their contract forces them to.
Consequently, we make it as easy to leave as it is to come onboard. Clients enjoy a no-risk experience that includes:
We also complete daily, monthly and quarterly IT and satisfaction reviews. If there is a quality issue, we want to be the first to know so we can resolve it before it costs your business time, money or customer trust.
At OSG, we provide simplified helpdesk support services that are suitable for businesses with as few as 10 seats and as many as 150 seats.
This also illustrates the scalability of our services, so you can feel confident about growing with us. If necessary, you can even reduce your service needs in light of changes in the market or your business.
Whether you just need a help desk to tackle day-to-day IT issues or you’re looking for complete managed IT services, let OSG be your reliable partner.
Worried about making the switch? Our experienced professionals have simplified the onboarding process, so you can upgrade to better help desk support faster and easier.
To ensure a seamless transition to new managed helpdesk services, we complete the following tasks: