Chicago IT Helpdesk Services

Outsource your IT help desk for rapid resolutions to your most pressing IT issues.

Get Reliable IT Help Desk Services From Experienced Professionals

Minimize downtime by leveraging IT help desk outsourcing to resolve IT issues quickly.

Why choose OSG for IT help desk services?

Get more info on our helpdesk services in Chicago.

What Our Clients Say

Outsource Solutions Group
IT Help Desk Services in Chicago

205 N Michigan Ave, Suite 810

Chicago, IL 60601

Our Outsourced Help Desk Services At a Glance

Consolidate Your Help Desk Needs

Fragmented helpdesk services can cause confusion when your team encounters user issues

Who should they call for network support versus hardware support? How many invoices will your accounting team need to manage as a result?

We provide all the IT helpdesk services you need under one roof, so you only need to contact one vendor and pay one monthly invoice. This significantly simplifies your business operations.

Outsource Your IT Help Desk to OSG

Choose an IT partner with wide-ranging helpdesk support capabilities.

Why Clients Outsource IT Help Desk Services to OSG

23 Years

Providing customized support to our business clients


Experts committed to resolving IT issues as quickly as possible


Professional certifications to widen our knowledge base

Chicago IT Helpdesk Services

Strong Commitment to the Highest Service Levels

We believe our clients should remain with our Chicago IT company because they want to, not because their contract forces them to.

Consequently, we make it as easy to leave as it is to come onboard. Clients enjoy a no-risk experience that includes:

We also complete daily, monthly and quarterly IT and satisfaction reviews. If there is a quality issue, we want to be the first to know so we can resolve it before it costs your business time, money or customer trust.

Helpdesk Services Designed for Small to Medium Size Businesses

At OSG, we provide simplified helpdesk support services that are suitable for businesses with as few as 10 seats and as many as 150 seats.

This also illustrates the scalability of our services, so you can feel confident about growing with us. If necessary, you can even reduce your service needs in light of changes in the market or your business.

Whether you just need a help desk to tackle day-to-day IT issues or you’re looking for complete managed IT services, let OSG be your reliable partner.

IT Help Desk Services From Experienced Professionals
our Chicago managed helpdesk services

Comprehensive Onboarding Service

Worried about making the switch? Our experienced professionals have simplified the onboarding process, so you can upgrade to better help desk support faster and easier.

To ensure a seamless transition to new managed helpdesk services, we complete the following tasks: