No Hidden Fees

Faster Response

Hassle Free

Windows 7 Support is ending in January 2020, but Outsource IT Solutions Group is ready to help you make the big switch to Windows 10.
The technology landscape is constantly evolving. You need more from your Chicago IT support company than just someone who fixes computers. You need a Chicago IT partner who keeps you up-to-date.
A common concern that we hear from clients is that they need to move their Office 365 to a new tenant. Using Office 365…
Read MoreSpectrum Behavioral Health is a psychiatric outpatient organization with two office locations in New Lenox and Hinsdale, Illinois. With 20…
Read MoreOur Clients Tell A Pretty Good Story About Their Technology Solutions with Outsource IT Solutions Group.
Great service!
Ryan was available and helpful, just what I needed.
December 5, 2019
Were great!
Both Tony and Kevin were great!
December 5, 2019
Helpful and nice!
Paul was extremely helpful and nice!
November 19, 2019
Excellent task performance!
Max is awesome!!!
November 11, 2019
Mike M and Jeff L did a great job
Mike M and Jeff L did a great job setting up the new dimension reports to be emailed to me on a monthly basis.
November 7, 2019
Quick response with an effective solution.
Quick response with an effective solution.
November 7, 2019
Very thorough
Very thorough!!
November 6, 2019
Сompleting the requested service in a timely manner
OSG was very responsive in accommodating my schedule and completing the requested service in a timely manner.
November 5, 2019
Tony Ai is always beyond amazing.
He is polite and kind and SUPER knowledgeable and always figures out the answer. He will take extra time if needed and gets it done. He is an amazing tech and person and a fantastic member of your team!!! – Angela Maslanka – Clutch Global
Angela Maslanka November 5, 2019
Thanks!!
Max has always been very helpful and answered questions thoroughly when the need arose.
November 4, 2019
Quick to respond and resolved our issue
Kevin was great – very quick to respond and resolved our issue immediately. Thank you for the assistance.
October 31, 2019
Christian was great
Christian was great.
October 30, 2019
Very helpful and efficient
Very helpful and efficient.
October 29, 2019
Always great service!
Always great service!
October 24, 2019
Fast and complete service
Fast and complete service.
October 24, 2019
Joel did a great job
Joel did a great job of working on this for me.
October 23, 2019
Excellent people skills and tech knowledge
I requested for one problem to be fixed, and while I had him on the phone, asked if he could fix two other issues and he did so with no hesitation. Excellent people skills and tech knowledge.
October 23, 2019
Extremely friendly and helpful
Tony was extremely friendly and helpful; he ended up taking care of several other issues/questions I had in addition to the original request for help.
October 21, 2019
You all are the best
You all are the best – thank you!
October 18, 2019
OSG Support ALWAYS Rocks!!
OSG Support ALWAYS Rocks!!
October 17, 2019
Tony solved my problem quickly.
I did not have to wait for someone to help me; Tony and Kevin reached out to me right away. They actually had to wait for me. Tony solved my problem quickly.
October 17, 2019
Thank you Kerry!
Thank you Kerry! I appreciate your assistance – you responded very quickly and solved my problem quickly.
October 15, 2019
Rock Stars!
Joel is a rock star and was able to get my issue fixed quickly.
October 10, 2019
Chris is great.
Chris is great.
October 10, 2019
Support has been very helpful
The support from both in-house representatives and phone support have been very helpful. They have listened attentively in order to diagnose the problem and worked until the issue was resolved. I don’t speak the language but am always grateful the problem can be resolved!
October 9, 2019
Great Job!
Joel did a great job.
October 9, 2019
Excellent work Raul!
Excellent work from Raul, and a very quick response to my weekend call.
October 5, 2019
Done Quickly
Christian was able to get my request done quickly.
October 3, 2019
Great Job!
Ryan McQueen came and did a great job updating everything and helping me with a new program. Thank you
October 3, 2019
Patient
Kerry is always very helpful an patient with me! Thanks!
October 2, 2019
Keep up the good work
I’ve worked at large companies that have inhouse IT departments and OSG works faster, has better follow up and more courteous/smart techs. Keep up the good work
October 2, 2019
Worked Efficiently
Kevin Cook was easy to work with. He answered all my questions and worked efficiently.
October 1, 2019
Mike M and Joel did a great job
Mike M. & Joel did a great job working on the computers in both offices this month.
September 27, 2019
Thank you!
Tony was great with following through on getting this issue completed. Thank you!
September 23, 2019
Mike did a great job.
Mike did a great job with setting up the new switches, server, and the remaining 5 computers.
September 19, 2019
Kevin was very helpful and friendly
Kevin was very helpful and friendly
September 19, 2019
Very Helpful
Kevin jumped on the call immediately at my convenience because I was an hour early with Tony. Very helpful
September 18, 2019
Very Helpful
Max and Tony have been very helpful answering my questions regarding issues that have arose.
September 18, 2019
Best Tech Support Ever!
OSG has the best tech support ever. We will never switch from you. Past tech support failed miserably compared to you. Thanks for your constant availability to help us!
September 17, 2019
Was able to fix it with you guys in 1.5 hours!
Spent many hours over the weekend/week examining how to solve the issue. Was able to fix it with you guys in 1.5 hours! Very helpful.
September 12, 2019
Great Job
Ryan did a great job setting up Antoinette Hanes as a new user for Chicago.
September 11, 2019
Courteous and works with you
Tech support is always courteous and works with you until issue is resolved
September 10, 2019
Thank you!
Thank you for getting our remote users up and running again so quickly!
September 9, 2019
Prompt
Prompt return call. 5 minutes to resolve my issue.
September 9, 2019
Swift service
Great swift service. Thank you
September 6, 2019
Extremely Helpful
Tony was extremely helpful
September 5, 2019
Fast Resolution
Fast resolution with understanding of root cause
September 5, 2019
Polite and quick
Christian helped with a couple items today and each time very polite and quick to resolve, very much appreciated.
September 5, 2019
Resolution within the hour on a holiday!
I received a support number almost immediately and had a call/resolution within the hour on a holiday!
September 3, 2019
Ryan is Fantastic
Ryan is fantastic.
September 3, 2019
Quick Response
quick response, Max was able to pin point problem and told me what I needed to do..
September 3, 2019
Fast
Very fast response time
August 30, 2019
Menial Task, Support was great.
Took his time, menial task but support was great
August 30, 2019
Magnificent
Tony has responded several times to my service request and every time his customer service and knowledge of his craft has been magnificent.
August 29, 2019
Customer Service and Knowledgeable
Tony has responded several times to my service request and every time his customer service and knowledge of his craft has been magnificent.
August 29, 2019
nice and helpful
Always very nice and helpful. Not rushed.
August 28, 2019
Awesome Service
OSG service is awesome!
August 27, 2019
Very Helpful
Max was very helpful and took care of the problem within the hour.
August 21, 2019
Really appreciate the service.
Tony called me regarding my problem at exactly the time we agreed on. Really appreciate the service.
August 19, 2019
Fast and Friendly
Super fast and friendly service from extremely knowledgeable pros – very much appreciate you guys
August 16, 2019
Thank You!!
thank you for the great problem solving efforts! I am so happy to be back in business !!
August 16, 2019
Professional level of communication
I would like to thank you and commend your group for all the help your team has given me in finding a solution to our severe IT problems ever since we enlisted your expert team. I have appreciated the professional level of communication and reasonably quick response I have received throughout this process.
Local Manufacturing Company August 14, 2019
Everything went swimmingly
Everything went swimmingly. thanks much
August 13, 2019
Very Helpful
Tony was very helpful.
August 9, 2019
Solved My Issues Fast
Kevin is great.. solved my issues fast for me.
August 8, 2019
Did Not Give Up
Kevin did not give up and kept working at my issue with email until it was solved. Great job Kevin!
August 7, 2019
Great Service
August 7, 2019
Great Job!
Nick always does a great job!
August 5, 2019
My Experiences have been always been excellent
My Experiences have been always been excellent – All of your people are top notch and helpful.No matter who answers the phone it is a good experience !!
August 2, 2019
Give him a raise!
Kerry is always very pleasant and helpful. Give him a raise! 🙂
August 1, 2019
Mark was a Professional
Mark was professional and thorough.
August 1, 2019
Great job
Joel did a great job setting up the new email account.
July 30, 2019
Quick and to the Point
Communication was quick, responsive and to the point. Max Schroeder was an expert and went above and beyond to make sure the hard drive worked well. He deserves a raise!
July 22, 2019
Handled Quickly
I had an emergent issue which was handled quickly.
July 18, 2019
Very Helpful
Max was very helpful
July 16, 2019
Excellent Service
excellent service from Christian as always
July 16, 2019
Quickly Responded
Kerry responded to my concern very quickly.
July 15, 2019
Extremely Helpful
Max was extremely helpful and resolved my issue
July 15, 2019
Anas did a great job
Anas did a great job with helping me to reset 2 users network passwords.
July 12, 2019
Great Job
Max did a great job with helping me troubleshoot the Chicago phone system to get it back up and running.
July 12, 2019
Prompt and helpful!
Everyone at OSG are always prompt and helpful!
July 11, 2019
Very cordial and professional
Ryan did an incredible job solving this problem for me! Very cordial and professional throughout the process.
July 9, 2019
Willing to Problem Solve
Very helpful, willing to problem solve and handle curve balls. 🙂
July 9, 2019
Tony did a great job
Tony did a great job with helping recover a file that I accidentally saved over. He was able to quickly find the previous version and replace it in my user drive.
July 6, 2019
Very Knowledgeable
Kerry Marzo is very knowledgeable and very easy to work with.
July 5, 2019
Friendly, Polite, and Knowledgeable
The representative that helped me was wonderful! He was very friendly, polite, knowledgeable, personable, & fixed the problem I needed quickly. Thanks A lot!
June 27, 2019
Friendly and Professional
Christian was very friendly and professional. We are not super tech savy and he was extremely helpful in explaining what he was doing and how the program works. Highly satisfied
June 27, 2019
professional and quick help
It was a very professional and quick help. Thank you again.
June 25, 2019
Quick Service
Very knowledgeable and quick service.
June 25, 2019
Problem Solving
appreciate the problem solving and clarifying what is needed
June 25, 2019
Tony Was Terrific
Tony was terrific and resolved my issues with professional courtesy and good humor!
June 20, 2019
Excellent Service
Outsource Solutions Group has excellent service with positive results. Mark and Tony are great!!
June 20, 2019
Excellent Follow-up
Representative followed up with me twice – EXCELLENT!
June 20, 2019
Always Helpful and Courteous
Everyone at OSG is great…. They are always helpful and courteous – Thanks Everyone !!
June 19, 2019
Issue Resolved Fully
Thank you for working with me for so long to get this issue resolved fully. I really appreciate it and all the time spent with me with very constant follow up.
June 19, 2019
Resolved Quickly
The issue was resolved very quickly – thank you so much for your help!
June 12, 2019
Awesome
Max is awesome. Thanks
June 12, 2019
Quick Service
Quick service. Thank you!!
June 12, 2019
Service From Anywhere
No wait time while I was on the road. Much gratitude to Tony.
June 11, 2019
Got Pointers on Prevention
Very helpful. Got a few pointers as to how to prevent the issue from happening.
June 10, 2019
Quick
Quick and helpful resolution to my problem
June 4, 2019
Max is awesome
Max is awesome. He saved me so much time by showing a shortcut with pdf documents. He is The Best!!! Thank you!
June 3, 2019
Timely
Timely and appropriate response
June 3, 2019
Very responsive
Very responsive and resolved issue immediately.
June 3, 2019
Max was great
Max was great to work with
May 24, 2019
Good Job
ANAS TOOK CARE OF THE PROBLEM RIGHT AWAY, GOOD JOB!
May 23, 2019
Very helpful
Joel was very helpful and made sure the scanning function was working
May 23, 2019
Top Notch
As always your service reps are top notch and always give the possible service.
May 23, 2019
Truly appreciated!
I received great service from Anas today. Truly appreciated!
May 23, 2019
Always Helpful
OSG is always prompt and helpful
May 20, 2019
Great Job
Christian did a great job with helping with Lunar pages and getting our new Kamm website setup.
May 17, 2019
Job well done
The job was taken care of and well done.
May 15, 2019
Kind and patient
Kerry was very kind, patient and helpful!! Thank you
May 15, 2019
Responsive
Everyone at OSG is very responsive and helpful
May 13, 2019
Quick!
Joel was great! He was able to help us with our issue very quickly!
May 9, 2019
Very Helpful
Tony was very helpful and accomplished what I needed, setting up my new phone to accept emails.
May 7, 2019
Efficient
Max was fast, efficient and very nice.
May 7, 2019
Much Appreciated
Thank you so much to Kevin for helping me out on a weekend. It is very much appreciated!
May 6, 2019
Tony was great
Tony was great and checked and confirmed it was a suspicious link.
May 1, 2019
Thank you
I just wanted to say thank you for all of the support that OSG, particularly Drew, gave us during our new copier/printer installation this week. Drew definitely went above and beyond to help us and we really appreciate it.
April 26, 2019
Prompt
Christian was very prompt and helpful
April 24, 2019
Friendly
Tony was friendly and easy to work with.
April 23, 2019
Love OSG
One of my loves for OSG is that it’s always a customer at the other end to you guys. That’s not always true – not for tech people
April 7, 2019
Very Fast
Kerry was very helpful and kind when he called and we fixed my problem very fast. Thank you!!
April 7, 2019
Solved Quickly
Technician knew the problem, explained it to me, and cleared it. Everything was solved quickly.
April 7, 2019
Helpful
Ryan was very helpful & as always solved our issues
April 7, 2019
Excellent Job
Christian Williams did an excellent job resolving my issue. He communicated clearly and worked very efficiently.
April 7, 2019
Available Early
Jeff promptly fixed the issue. I am glad someone was available early (7:45 ET). Thank you.
April 7, 2019
Paul was great
Paul was great! Simplest reset to date. Thank you.
April 7, 2019
Professional and Precise
The service I received from the IT Tech, Kerry Marzo was very professional and precise. Very pleased!
April 7, 2019
A Real Professional
Mark was very efficient and knowledgeable. A real professional.
April 7, 2019
Great Job
Joel did a great job. He was patient and resourceful and resilient.
March 13, 2019
Solved My Problem!
Tony was great! Solved my problem and eased my anxiety!
March 12, 2019
Great Job Getting Computer To Work
Paul did a great job helping me with getting our conference room computer to work.
March 11, 2019
Helpful
Everyone was very helpful and prompt, thank you! -Debbie
March 11, 2019
Great Job
Everyone did a great job setting up the new HP computers in Medinah.
March 7, 2019
Big Help
Tony was a big help answering my questions about installing the BIOS update on my laptop.
March 7, 2019
Respectful
Ryan was so knowledgeable and respectful.
March 7, 2019
Quick
Ryan was quick to respond and fixed the problem perfectly.
March 5, 2019
Pleasure to work with
Tony Astrowski does a great job with email support on the Office 365 platform & is a pleasure to work with.
March 4, 2019
Faster than expectation
Mark did a good job with a complicated installment and got everyone required updated faster than expectation
March 1, 2019
Christian and Ryan ROCK!
YOU GUYS ARE THE BEST!!!! Christian and Ryan ROCK!
February 28, 2019
Quick
quick response. you guys rock
February 27, 2019
Helpful
Mark was very helpful.
February 22, 2019
Quick Response
response is quick
February 5, 2019
Awesome!
Nick is awesome!
February 5, 2019
Awesome
Ryan is awesome!
February 1, 2019
Helpful
Paul was extremely helpful.
January 29, 2019
Super Impressed!
Christian fixed something two others from our old company could not!! I’m super impressed!
January 24, 2019
Christian did a great job
October 30, 2018
Awesome service
OSG provides awesome service. We are very loyal customers!
Client
June 27, 2018
Responsive
OSG has always been responsive, in a timely manner, and successful in resolving my IT issues.
Client
June 26, 2018
Awesome as usual
Ryan was awesome as usual.
Client
June 13, 2018
Super helpful
Jacob was super helpful – thank you!
Client
June 13, 2018
Above and beyond
Always above and beyond
Client
June 12, 2018
Professional and efficient
Kerry is professional and efficient. Very easy to work with.
Client
June 8, 2018
Jim was great
Jim was great, very professional and knowledgeable.
Client
June 4, 2018
Christian did a great job
Christian did a great job of helping me with my laptop. He is a rock star!
Client
June 1, 2018
Kinda and very knowledgeable
Jacob was kind and very knowledgeable.
Client May 29, 2018
Helpful and courteous
Ryan was very helpful and courteous
Client
May 25, 2018
Awesome as usual!
Kevin is awesome as usual!
Client
May 24, 2018
Great job per usual
Mike did a great job per usual.
Client
May 23, 2018
Thanks Ryan
Thanks Ryan for helping me out today. I greatly appreciate it. 🙂
Client
May 23, 2018
I appreciate the effort
Ryan took the time to make sure that my issues were resolved correctly. I do appreciate his effort.
Client
May 18, 2018
Christian figured out our network connection problem
Christian figured out our network connection problem, and figured out what was wrong with our phone system.
Client
May 17, 2018
Ryan is always very helpful
Ryan is as always, very helpful with great response time.
Client
May 16, 2018
Great job
Jacob did a great job.
Client
May 16, 2018
Thoroughly pleased and impressed
My request was transferred expeditiously by Jerry, and Kevin handled the situation most professionally and efficiently. I was thoroughly pleased and impressed by Kevin’s attentive service.
Client
May 16, 2018
Ryan is a rock star!
Ryan is a rock star! He was quick and did a great job helping me with checking to make sure my computer wasn’t infected with a virus.
Client
May 15, 2018
Fast action on our behalf
We really appreciate Jerry’s fast action on our behalf.
Client
May 15, 2018
Prompt and helpful
Ryan was very prompt and helpful!
Client
May 15, 2018
Great job
Jerry has done a great job.
Client
May 15, 2018
Mark did an OUTSTANDING job
It was a long day and Mark did an OUTSTANDING job meeting all of our needs in the midst of our chaos!
Client
May 14, 2018
Professional and caring
Joel was great. Professional and caring.
Client
May 10, 2018
Darrell Rocks!
Darrell rocks!
Client
May 9, 2018
Mark worked very quickly
I thought it was going to take a long time to configure this equipment on the network. Mark did it very quickly.
Client
May 4, 2018
Great response
Great response by both Chris and Christian!
Client
May 3, 2018
Christian was extremely helpful
Christian was extremely helpful and now my computer works, thanks to him. I am very thankful and grateful.
Client
May 3, 2018
Amazing support
Super great response time. Amazing support, very quick and courteous.
Client
May 3, 2018
Fast and very professional
The service was fast and very professional.
Client
April 30, 2018
Ryan saved us today!
Ryan saved us today!! He is awesome.
Client
April 27, 2018
Thank you Jacob!
Thank you Jacob! You were very professional and a great trouble-shooter. 🙂
Client
April 26, 2018
Ryan is a rock star
Ryan did a great job! He is a rock star.
Client
April 26, 2018
Mark was fantastic
Mark was fantastic. He took care of every problem I threw at him. Thank you.
Client
April 25, 2018
Fast turnaround
Fast turnaround and response time was excellent!
Client
April 25, 2018
Thank you
Thank you Chris and Ryan for the quick response and solution!
Client
April 25, 2018
Prompt response
Prompt response and great interaction.
Client
April 24, 2018
They took that extra step to make sure I was taken care of.
The entire team was professional and very quick to make sure my issue was resolved. They made sure my issue was taken care of even after the fact of me notifying them it worked, meaning they took that extra step to make sure I was taken care of.
Client
April 23, 2018
Helpful
Jacob was so helpful to us.
Client
April 20, 2018
Excellent and professional!!
Ryan was excellent and professional!!
Client
April 19, 2018
Outsource is so responsive
Outsource is so responsive – Jacob fixed the issue I was having with my email with ease!
Client
April 19, 2018
I could not ask for more!
Jacob was knowledgeable, professional, polite and got my problem fixed quickly. I could not ask for more!
Client
April 18, 2018
A+++
Jacob was extremely efficient and patient! A+++
Client
April 18, 2018
Sometimes the answers are so easy
Sometimes the answers are so easy, I’m embarrassed. That said, I’m always made to feel that it’s ok – even if I should already know the solution.
Client
April 18, 2018
Always outstanding.
Christian is always outstanding.
Client
April 17, 2018
Always Awesome!
Christian is always awesome!
Client
April 16, 2018
All did a great job
Kerry, Ryan, and Jacob all did a great job working on my laptop. Each one of them tried different things and listened when I told them what the previous person had done.
Client
April 12, 2018
Ryan did a great job
Ryan did a great job with working with HP on getting Jennifer’s computer a new fan.
Client
April 11, 2018
Excellent
Ryan is excellent.
Client
April 11, 2018
Ryan rocks!
Ryan rocks! He was able to answer all of my questions quickly.
Client
April 11, 2018
Mark was very helpful
Mark was very helpful and patient – he helped solve the problem given the Apple issues. Much appreciated and a great asset to your company – thank you.
Client
April 9, 2018
Awesome!
You all at OSG are awesome!
Client
April 9, 2018
Fast and efficient!
As always, courteous, fast and efficient!
Client
April 6, 2018
Nice, professional service.
Nice, professional service.
Client
April 6, 2018
Mark does a wonderful job!
Mark does a wonderful job!
Client
April 4, 2018
Thanks!
Fast and friendly service as usual. Thanks!
Client
April 4, 2018
Jeff did a great job
Jeff did a great job helping get the Chicago office up and running again while I was driving to the Chicago office.
Client
April 4, 2018
Nick is thoughtful
Nick is thoughtful and cares.
Client
April 4, 2018
Jacob was quick
Jacob was quick to look at my laptop and installed some necessary updates.
Client
April 3, 2018
Jeff solved my issue right away
Jeff was very knowledgeable and solved my issue right away.
Client
April 3, 2018
Responsive and effective
Very responsive and effective
Client
April 2, 2018
Ryan and Mark did a great job
Both Ryan and Mark did a great job with this ticket.
Client
April 2, 2018
Thank you Mark
Thank you Mark for getting this done so quickly!
Client
March 30, 2018
Mark did a great job
Mark did a great job with making sure everything was completed.
Client
March 29, 2018
Easy fix.
Easy fix. Thank you so much.
Client
March 27, 2018
Thoroughly explained.
Everything was thoroughly explained.
Client
March 27, 2018
Speedy and efficient
Speedy and efficient response times.
Client
March 23, 2018
Problem solved!
The usual quick response and problem solved!
Client
March 23, 2018
#1!
OSG is #1!
Client
March 21, 2018
Very helpful
Christian is very helpful and always replies immediately.
Client
March 21, 2018
Ryan is excellent
Ryan is excellent with getting the problem solved ASAP.
Client
March 21, 2018
Great job!
Ryan does a great job!
Client
March 21, 2018
Nice after-hours service
Nice after-hours service.
Client
March 20, 2018
Solved to my satisfaction
Ryan resolved my problem and stayed on it until it was solved to my satisfaction.
Client
March 20, 2018
Very efficient and helpful
Christian was very efficient and helpful in resolving my IT issue.
Client
March 20, 2018
Nick and Allison did a great job
Nick and Allison did a great job. They got the info needed from our new software people to properly configure the server and completed this task under budget.
Client
March 19, 2018
Prompt service
Thank you for the prompt service that appears to have corrected the problem.
Client
March 19, 2018
Completed the install in less than 15 minutes
Ryan contacted me at the scheduled time and completed the install in less than 15 minutes.
Client
March 15, 2018
Christian did a great job
Christian did a great job helping us disable the email account and move files for a terminated employee
Client
March 15, 2018
Excellent job
Ryan did an excellent, thorough job correcting the issues I was having with Office.
Client
March 14, 2018
Christian does excellent work.
Christian does excellent work. He knows what he is talking about, is very responsive and thorough.
Client
March 8, 2018
Always helpful.
OSG is always helpful.
Client
March 7, 2018
Came to my rescue.
As always, you came to my rescue.
Client
March 6, 2018
Great to work with!
Joel and Mike have been great to work with!
Client
March 6, 2018
Thanks Christian!
Thanks Christian!
Client
March 6, 2018
Mike rocks!
Mike rocks!
Client
March 2, 2018
Nick did a great job.
Our service guy Nick did a great job. Very nice personality to boot.
Client
March 1, 2018
Extremely fast and professional!
Extremely fast and professional!
Client
March 1, 2018
Thank you.
As always, great service. Thank you.
Client
February 28, 2018
True professional
Ryan is a true professional.
Client
February 28, 2018
Thanks for the help Kerry!
Thanks for the help Kerry!
Client
February 27, 2018
Thanks Ryan!
Super helpful, thanks Ryan!
Client
February 26, 2018
Did exactly what I needed.
Fantastic work. Did exactly what I needed.
Client
February 26, 2018
Christian was awesome!
Christian was awesome!
Client
February 23, 2018
Prompt Service
Thanks for the prompt service, Mark!
Client
February 23, 2018
Christian did a great job
Christian did a great job with the Microsoft Audit and keeping me informed of what was going on.
Client
February 22, 2018
Got me back in business.
Great, fast service as always. Got me “back in business” in less than 1 hr.
Client
February 21, 2018
Timely
Very timely and willing to explain the issues or questions I had.
Client
February 21, 2018
Dan is the man!
Dan is the man!
Client
February 20, 2018
He went beyond the limits to help
Ryan was courteous, efficient and thorough. He went beyond the limits to help, and did.
Client
February 20, 2018
Weekend Support
Working on a Sunday is an appreciated thing.
Client
February 19, 2018
I really appreciate it.
Very prompt – did what he said he would do. Took time to explain. I really appreciate it.
Client
February 9, 2018
Thanks Joel!
Joel quickly resolved my issue. Thanks Joel!
Client
February 9, 2018
No one is better than Christian
Who’s better than Christian? Answer: no one.
Client
February 8, 2018
Super helpful
You were super helpful and resolved my log-in problem. Also, you proactively called to check in when there was a delay due to more challenging issues ahead of me in the queue – I appreciated that!
Client
February 5, 2018
Very nice techs
Very nice techs, knowledgeable and quick to respond and help!!
Client
February 5, 2018
Knowledgeable and polite
Christian was great – on time, efficient, knowledgeable and polite!
Client
January 24, 2018
Always goes above and beyond.
Jeff is always attentive in the tasks he works on. He always goes above and beyond.
Client
January 18, 2018
Responsive
OSG is very responsive and gives us excellent service.
Client
January 15, 2018
Always a pleasure to work with Dan.
Dan Klobnak is a great listener, that alone is a skill that cannot be taught. He listens to understand the full scope and never assumes. Far too many people make this mistake, but not Dan. This leads him to working towards the correct solution and not wasting time! It’s always a pleasure to work with Dan.
Client
January 15, 2018
Terrific
Terrific customer assistance.
Client
January 10, 2018
Christian is AWESOME!
Christian is AWESOME! Thanks!
Client
January 10, 2018
Went above what was expected.
The OSG member went above what was expected on this install.
Client
January 9, 2018
Very very happy.
Very very happy with the service at OSG. Ryan and Christian have gone FAR above the call of duty and really helped me out.
Client
January 9, 2018
Thank you.
Outstanding, professional help. Thank you.
Client
January 8, 2018
Christian solved it!
Strange problems crop up in our computers from time to time, and Christian solved it!
Client
January 3, 2018
Thanks Mike
Thanks Mike for helping out and letting us know exactly what the issue was.
Client
January 3, 2018
Thanks Jim, for helping!
Jim was a big help with looking at Bill’s computer after he clicked on something he should not have. Thanks Jim for helping!
Client
January 3, 2018
Great, fast service.
Great, fast service.
Client
January 3, 2018
Quick to resolve our issues.
You guys are so very quick to resolve our issues.
Client
January 2, 2018
Mike did a great job.
As always, Mike did a great job.
Client
January 2, 2018
Very helpful
Very helpful without making me feel like I did not know what I was doing.
Client
December 29, 2017
Great job
Ryan always does such a great job.
Client
December 29, 2017
Christian did great.
Christian did great. He continued to follow up with my internet problem. Thanks.
Client
December 27, 2017
Problem resolved.
Christian attempted to remote into the server. After attempting a remote shutdown that didn’t work, a hard reboot did work. Problem resolved.
Client
December 27, 2017
Helpful and nice
Ryan was extremely helpful and nice.
Client
December 19, 2017
Proactive to correct my issue
Ryan was very quick and helpful to reply and be proactive to correct my issue.
Client
December 19, 2017
Prompt and professional
I’ve never been disappointed with the promptness and professionalism at Outsource.
Client
December 18, 2017
Thank you
Thank you for saving me!
Client
December 18, 2017
Great service
Great service once again.
Client
December 15, 2017
Simply the best!
Ryan and Christian are simply the best!
Client
December 15, 2017
Professional and Helpful
Very professional and helpful.
Client
December 14, 2017
Professional and Helpful
Very professional and helpful.
December 14, 2017
Resolved my problem
Expedient call back to resolve my problem.
Client
December 14, 2017
Quick, Efficient and Thorough!
Quick, Efficient and Thorough!
Client
December 14, 2017
Thank you OSG!
Problem resolved beautifully. Thank you OSG! 🙂
Client
December 12, 2017
Timely and professional!
Great job, very timely and professional!
Client
December 12, 2017
Pleasure to work with you.
Great service. Quick and friendly. Pleasure to work with you.
Client
December 7, 2017
Quick response.
Very quick response and easy solutions.
Client
December 1, 2017
Professional and personable.
I have spoken to Christian several times, he is professional and very personable and is always helpful to solve my computer issues.
Client
December 1, 2017
Very helpful.
Ryan was very helpful and answered all of my questions.
Client
November 30, 2017
Great job.
As always, Mike did a great job.
Client
November 28, 2017
Efficient and professional.
Ryan is always very efficient in resolving my issue and very professional. Thank you!
Client
November 28, 2017
Great service.
Great service as always!
Client
November 21, 2017
A++++++
Jeff and the service team are A++++++
Client
November 20, 2017
Awesome job.
Jeff did an awesome job resolving my issue quickly and completely.
Client
November 17, 2017
Great job.
Mike did a great job with getting the two new firewalls installed in Medinah and Chicago.
Client
November 15, 2017
Great job with helping me.
Ryan, Joel, and Christian all did a great job with helping me with this SO. It was a group effort and everything worked without any issues.
Client
November 14, 2017
Above and beyond!
Christian is great, he always goes above and beyond!
Client
November 13, 2017
We love OSG!
Christian is a wizard! It literally took him 15 seconds to fix the issue. We love OSG!
Client
November 10, 2017
Personable and professional.
Christian is always a pleasure to receive assistance from. Personable and professional 🙂
Client
November 10, 2017
Responsive to my issue.
Darrell was very responsive to my issue.
Client
November 10, 2017
Outstanding, fast and responsive.
Outstanding, fast and responsive – Thanks Ryan & team.
Client
November 9, 2017
Courteous and helpful.
The technicians are always very courteous and helpful.
Client
November 9, 2017
Quick in getting our task completed.
Christian did a great job and was very quick in getting our task completed.
Client
November 9, 2017
Very helpful!
Christian was once again very helpful!
Client
November 9, 2017
Fixed my problem in minutes.
Just awesome. Fixed my problem in minutes. Thanks Nick!!
Client
November 8, 2017
Fast and effective.
Christian Williams is awesome! He works fast and effective.
Client
November 6, 2017
Take that extra step.
All of your representatives are polite and extremely attentive to my questions and take that extra step to make sure my concerns are addressed.
Client
November 2, 2017
Amazing as always.
Amazing as always. Very knowledgeable and quick to provide a resolution. Christian is like a hero to our company at this point!
Client
November 1, 2017
Prompt in responding to my needs.
Chris was very prompt in responding to my needs and resolving the issue.
Client
October 30, 2017
Task completed quickly.
Jeff was able to get this task completed quickly while he was installing updates on the same computer.
Client
October 30, 2017
Very understanding of our needs.
Dan was a nice, professional guy who was very understanding of our needs.
Client
October 26, 2017
Always helpful.
Ryan is the best. Always helpful.
Client
October 26, 2017
Quickly resolved issue.
Ryan is always great at helping me quickly to resolve my issue!
Client
October 23, 2017
Christian did a fantastic job.
Christian did a fantastic job. He told me exactly what happened and how he was going to fix it. He did a great job.
Client
October 19, 2017
Quick response.
Quick response – fixed the issue.
Client
October 16, 2017
Solved my crisis.
Even with my poor explanation, my crisis was solved.
Client
October 16, 2017
Resolved the issue in a prompt fashion.
I was walked through the entire trouble shooting process to resolve the issue in a prompt fashion.
Client
October 16, 2017
Fixed the issue.
Quick response – fixed the issue.
Client
October 16, 2017
Joel was a great help.
Joel was a great help with moving our printers and making sure not everyone had access to the new accounting printer.
October 12, 2017
Friendly, professional and fast.
Your technical advisers are always friendly, professional and fast.
October 10, 2017
Christian rocks.
Christian rocks. He is always more than awesome and gets the job done so quickly. We are all really big fans of him here.
Client
October 10, 2017
Quick Response
Ryan responded quickly and followed up afterwards.
Client
October 9, 2017
You guys do what you say you will do.
You guys do what you say you will do.
Client
October 9, 2017
Always a pleasure.
Always a pleasure working with the OSG team!!!!!
Client
October 9, 2017
Great support
Great support
Client
October 9, 2017
Done in minutes
Your rep called back in about 10 minutes. He understood my problem, showed me how to fix it and I was all done in minutes.
Client
October 5, 2017
Christian was great.
Christian was great.
Client
October 5, 2017
Great job
Christian did a great job helping me with my Outlook search issue.
Client
October 3, 2017
Jim is a rock star!
Jim is a rock star! We had issues with getting IE 11 and a new web based program to work on a laptop. He was able to figure out a work around and get them working.
Client
September 29, 2017
Speedy response, and solution.
Speedy response, and solution. Much appreciated.
Client
September 26, 2017
Christian did a great job
Christian did a great job with getting the eStatements program installed on all the necessary workstations in a short amount of time.
Client
September 25, 2017
Nick is the best
Nick is the best
Client
September 21, 2017
Very helpful
Ryan McQueen was very helpful in resolving my outlook issue. Very nice and friendly as well!
Client
September 20, 2017
Great help and communicator
Christian Williams was a great help and communicator as he worked through the issues I had with my computer!
Client
September 19, 2017
Jeff is awesome!
Jeff is awesome!
Client
September 19, 2017
Prompt response.
Jim responded promptly to our needs!
Client
September 18, 2017
Christian was GREAT.
Christian was GREAT.
Client
September 18, 2017
Quick and effective solution.
Christian not only helped with the original problem but an additional one I discovered during the call. He provided a quick and effective solution.
Client
September 18, 2017
Jeff does a good job.
Jeff does a good job.
Client
September 13, 2017
Mike rocks…
Mike rocks when it comes to our monthly updates.
Client
September 1, 2017
Helpful!
Helpful and quick.
Client
August 31, 2017
Jim did a Great Job
Jim did a great job transferring all my data.
Client
August 31, 2017
Perfect Support
Ryan M. was extremely helpful and technically adept. Fixed a number of issues with my new computer; completing set-up, helping set up VPN link, and answered numerous calls over a whole week. In the end everything was done to perfection. Thanks!
Client
August 31, 2017
Thanks Christian!
Christian called for one thing and I ended up having him do several, and he did not mind at all.
Client
August 30, 2017
Outstanding service ALWAYS
Outstanding service ALWAYS. Sincere thanks for always helping me “remotely”!!
Client
August 30, 2017
Christian did a great job.
Christian did a great job.
Client
August 28, 2017
Quick Service
Called on a Sunday and Mike took care of my problem very quickly.
Client
August 27, 2017
Problem fixed!
Problem fixed!
Client
August 25, 2017
Great Job!
Christian did a great job setting up our new user.
Client
August 25, 2017
Thank you!
Very satisfied with solution to my problem. Ryan was very helpful in assisting me and. Very knowledgeable and patient. Thank you!
Client
August 22, 2017
Professional
Mike McGreevey sets the standard for customer-client relationships. His superior knowledge, professionalism, and empathy ensure that the customer feels well taken care of and the problem is flawlessly fixed.
Client
August 22, 2017
Helpful!
OSG is always helpful!
Client
August 18, 2017
Christian is AWESOME!!!!
Christian is AWESOME!!!!
Client
August 16, 2017
Awesome service!!
Awesome service!!
Client
August 16, 2017
Very Helpful
Joel was very helpful.
Client
August 15, 2017
Quick!
Joel was very helpful and quick. He resolved my issue in minutes.
Client
August 12, 2017
Great Service
It was quick and easy. Tech guy was polite and efficient.
Client
August 8, 2017
Great Team
Excellent, expedient, and complete service from OSG – great team.
Client
August 7, 2017
You Rock!
Christian – You Rock!
Client
August 7, 2017
Prompt and Successful Response
We appreciate the prompt and successful response to our accommodate our needs.
Client
August 7, 2017
Excellent
Joel’s excellent service as always.
Client
August 4, 2017
I’d Recommend!
I’d recommend Outsource based on all my service orders :0)
Client
August 4, 2017
No Issues
Jerry did a great job. Set it up and completed when requested. No issues.
Client
August 3, 2017
Great Job
Jeff did a great job working on the KnownBe4 training and all the issues we were having with it.
Client
August 2, 2017
Ryan was Very Helpful!
Ryan was very helpful in getting this issue addressed quickly!
Client
August 1, 2017
Fantastic Job
Christian did a fantastic job helping me resolve Bill’s Outlook issue.
Client
July 31, 2017
Great Service
Great (and quick) service, as usual!
Client
July 28, 2017
Excellent!
Excellent service level
Client
July 26, 2017
Quick Resolution
Quick resolution to my problem.
Client
July 26, 2017
Helpful and Friendly
Friendly. Knowledgeable. Helpful. Quick to respond.
Client
July 24, 2017
Mike Rocks!
Mike Rocks!
Client
July 18, 2017
Awesome!
Connor & Eric were AWESOME!
Client
July 18, 2017
Thank You
Joel is the best! Thank you
Client
July 18, 2017
Christian was Pleasant
Christian was pleasant. He was able to fix the problem really quick.
Client
July 18, 2017
Christian did a Great Job
Christian did a great job figuring out what was going on quickly.
Client
July 17, 2017
Thanks!
Thanks for the followup details.
Client
July 13, 2017
Great to Work with
Connor was great to work with, I’d highly recommend him.
Client
July 13, 2017
Great
Dan Klobnak was great in preparing, installing, implementing and troubleshooting the cutover to Office 365.
Client
July 13, 2017
Easy Resolution
Quick and easy resolution.
Client
July 11, 2017
Professional
Ryan was able to fix my computer issues, was very professional
Client
July 10, 2017
Outstanding
Christian was outstanding!!
Paul Greene PKB Animal Health
July 10, 2017
Knowledgeable
Very knowledgeable, efficient, and friendly!
Client
July 10, 2017
Great Job
Did a great job in solving the problem.
Client
July 6, 2017
Very Good Service
Met all expectations. Very good service.
Client
July 6, 2017
Good Team
Very good team at Outsource!
Client
July 6, 2017
Mike was Great
Mike was great – dove right into helping and was super friendly. Thanks!
Client
July 5, 2017
Great Support
Great support
Client
July 3, 2017
Quick to Have a Solution
Alex S. is always johnny on the spot when it comes to resolving our IT issues. Very knowledgeable and quick to have a solution.
Client
June 30, 2017
Kevin Fixed the Issue
Kevin fixed the issue, very much appreciated!
Client
June 30, 2017
Excellent Job
Christian Williams did an excellent job fixing my desk top Outlook issues.
Client
June 30, 2017
Satisfied
Was very prompt with solving my problem. Continued to follow up with me to make sure that it didn’t return and that I was satisfied. 🙂
Client
June 29, 2017
I Have Referred your Company
I have referred your company to several of my customers.
Client
June 29, 2017
Great Job
Ryan did a great job.
Client
June 29, 2017
Awesome
Ryan was awesome
Client
June 28, 2017
Fast Service
Very fast service
Client
June 23, 2017
Amazing
Amazing as always
Client
June 22, 2017
Great Service
Jerry was fantastic. We are very happy with the great service.
Client
June 21, 2017
Competent and Friendly
Alex is very competent and friendly.
Client
June 21, 2017
Knowledgeable and Fast
Chris is very knowledgeable and fast
Client
June 21, 2017
Solved!
Call answered and solved within 10 minutes.
Client
June 19, 2017
Very Quick Response!
Thank you, very quick response!
Client
June 19, 2017
Excellent!!
Excellent fast service!!
Client
June 15, 2017
Have Gone Above and Beyond
I have worked with both Ryan McQueen and Christian Williams and they both have gone above and beyond to resolve any issue that had.
Client
June 15, 2017
Mike Rocks!
Mike Rocks!
Client
June 15, 2017
Helpful and Prompt
Connor was very helpful and prompt in taking care of my need.
Client
June 12, 2017
Thank you!
Professional & fast. Thank you!
Client
June 12, 2017
Great Job
Mike did a great job.
Client
June 8, 2017
Jeff did a Great Job
Jeff did a great job on the backup report and email letting me know what was done.
Client
June 7, 2017
Very Knowledgeable and Informative
Christian was very knowledgeable and informative.
Client
June 7, 2017
Mark was Great!
Mark was great!
Client
June 6, 2017
Thank You Jerry
Thank you Jerry for all of your help. I greatly appreciate it.
Client
June 6, 2017
Work was Completed Immediately
Work was completed immediately.
Client
June 5, 2017
Connor Performed Task Perfectly
Connor performed task perfectly as he always does.
Client
June 2, 2017
Very Timely
Outsource is very timely and overcomes issues to fix problems. Communication for OSG is very good.
Client
June 1, 2017
Mike Rocks!
Mike Rocks!
Client
June 1, 2017
Christian Rocked
Christian rocked
Client
June 1, 2017
Fast & Friendly!
Fast & friendly!
Client
June 1, 2017
Very Helpful
Very helpful and knowledgable
Client
May 26, 2017
Knowledgeable
Dan is always knowledgeable and helpful.
Client
May 25, 2017
Awesome!
You guys are awesome!
Client
May 25, 2017
Excellent Job
Jim did an excellent job on the server re-org. It is organized and all on 1 rack now. Everything is zip tied and easy accessible. Thank you!
Client
May 24, 2017
Christian is great!!!
Christian is great!!!
Client
May 24, 2017
Thank you Mark!
Thank you Mark!
Client
May 18, 2017