Co-Managed IT Services

Transform your IT operations with scalable, all-in co-managed support.

Eliminate IT bottlenecks with expert support from a team holding 80+ technical certifications.

Gain peace of mind, no surprise costs with all-in pricing that covers after hours support.

Accelerate onboarding with a documented, thorough process for immediate operational clarity.

Strengthen security posture with integrated cybersecurity at no added cost to your business.

Optimize IT spending through full hardware and asset management tracked from day one.

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What Business Leaders Say About Co-Managed IT

See how strategic IT partnership delivers reliability, security, and growth.

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

Vice President Of Commercial Operations, Pharmaceutical Company

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Director of Operations, Fox Valley Non-profit

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Executive Director, Local Public Library

Explore the Details of Co-Managed IT Services

Collaborative support, integrated security, and strategic planning

Gain access to a dedicated team of certified IT professionals who work alongside your in-house staff to solve complex challenges quickly and effectively. From advanced troubleshooting to strategic advice, the co-managed model lets your team focus on business priorities while OSG delivers technical depth, project management, and proven solutions for any IT scenario. Your business benefits from increased scalability, knowledge transfer, and peace of mind.

Enjoy all-in, transparent pricing that includes after-hours support and on-site visits, eliminating surprise costs. Your organization can budget with full confidence that every aspect of IT support is covered, hardware, software, cybersecurity, and more. OSG’s approach means you maximize resources and eliminate the financial risk of unpredictable IT expenses, freeing you to focus on growth and innovation.

OSG’s co-managed IT service includes integrated cybersecurity solutions at no added cost. This covers MDR (Managed Detection and Response), EDR (Endpoint Detection and Response), and comprehensive protection that outpaces most MSP offerings. Your systems stay resilient against evolving threats so you can operate securely, knowing that your data and processes are protected by industry-leading technologies and expertise.

Benefit from a rigorous onboarding process that covers everything from portal activation and access control to infrastructure documentation and vendor mapping. This meticulous approach ensures every asset is accounted for, every process is mapped, and your IT ecosystem is fully understood from day one. The result is faster deployment, fewer disruptions, and a foundation for ongoing improvement and support.

Leverage strategic IT roadmaps and regular satisfaction reviews tailored to your goals. OSG works collaboratively to develop a six-quarter IT strategy, proactively reducing IT issues and aligning technology investments with your business objectives. You gain clarity, executive leadership access, and dedicated account managers who keep your IT on track and continuously optimized for growth.

Get complete hardware and IT asset management support, including procurement, deployment, and lifecycle tracking. OSG’s team ensures your technology investments are maximized, your inventory stays organized, and your upgrades or refreshes happen on your timeline. This reduces waste, improves performance, and allows your team to focus on mission-critical initiatives rather than day-to-day asset headaches.

Our Partners

Measurable Results from Co-Managed IT Partnerships

80+

Technical Certifications

108

Support Tickets/Day

98%

Customer Retention Rate

Empower your IT team with Co-Managed IT Services for enhanced support and expertise in real-world challenges.

Empower Your IT Team With Real-World Expertise

Unlock the full potential of your in-house IT team with OSG’s Co-Managed IT Services. You get deep technical expertise, advanced certifications, and a dedicated partnership designed to eliminate bottlenecks, reduce downtime, and streamline operations. All-in pricing ensures you never worry about unexpected costs. Every engagement is backed by a 100% money-back guarantee and a 90-day opt-out, giving you unmatched confidence in your IT strategy.

Visual representation of Co-Managed IT Services highlighting shared responsibilities and seamless collaboration.

Co-Managed IT: Shared Responsibility, Zero Surprises

  • Full collaboration between your internal IT staff and OSG’s certified professionals for seamless operations.
  • All-in, predictable pricing, no hidden fees for after-hours help, on-site visits, or travel time.
  • Integrated cybersecurity included, so your business is protected without extra line items.
  • Comprehensive onboarding covers infrastructure, access, and documentation from day one.
  • Long-term IT strategy development, including a 6 quarter technology roadmap and satisfaction reviews.

Request a Co-Managed IT Consultation Today

Enhance your IT team’s capabilities without increasing your overhead.

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Dynamic team collaboration showcasing Co-Managed IT Services for scalable business growth.

Strategic IT Partnership That Scales With Your Growth

Experience strategic alignment and operational clarity with co-managed IT. OSG’s team brings 80+ technical certifications, Microsoft Gold partnerships, and award-winning service to every project, letting you focus on business growth while your IT risks and daily tasks are handled by true experts. No charge for on-site travel, bi-lingual service desk, and executive leadership access give you the control you need with the backing you trust.

Frequently Asked Questions About Co-Managed IT Services

Co-managed IT services give your in-house IT team extra support and expertise where you need it most. You can offload day-to-day tasks, gain access to 80+ certified technical specialists, and fill skill gaps without hiring. This service includes everything from helpdesk and cybersecurity to strategic planning, so your team can stay focused on high-value projects.

With co-managed IT services, you get proactive monitoring, integrated cybersecurity at no extra cost, and a comprehensive onboarding process that covers every aspect of your infrastructure. This reduces downtime, prevents unexpected issues, and ensures your systems are fully protected, all covered within a predictable budget.

Getting started is straightforward. You begin with a detailed onboarding process that includes:

  • Portal activation for easy communication
  • Infrastructure mapping and documentation
  • Access control setup
  • Vendor and hardware asset management

Every step is mapped out to ensure nothing is missed and your IT runs smoothly from day one.

You have complete transparency with all-in pricing and no hidden fees. Theres a 90-day opt-out clause and a 100% money-back guarantee if the service doesnt deliver as promised. No charges for travel time or after-hours support, so your IT budget stays predictable.

You benefit from a team with over 80 technical certifications, integrated cybersecurity included at no extra cost, and a comprehensive, hands-on onboarding. All services are managed in-house with dedicated account managers, and you can rely on a money-back guarantee for complete peace of mind. Every solution is tailored to your business needs, not a generic package.

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