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IT Asset Management Services

Know what you own, use, support, and need next.

Documented asset inventories built during a comprehensive IT audit stop guessing what is in use.

Reduce budget surprises with lifecycle planning tied to hardware, software, vendors, and renewals.

Close support gaps through a single point of contact backed by more than 80 technical certifications.

Improve security by tracking devices, access, and maintenance needs before small issues become risks.

Support better decisions with ongoing asset documentation connected to long-term technology planning.

Request a Quote for our IT Asset Management Services

Trusted for Ongoing IT Management

Organizations rely on OSG for practical support, planning, upgrades, and issue resolution.

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

Vice President Of Commercial Operations, Pharmaceutical Company

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Director of Operations, Fox Valley Non-profit

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Executive Director, Local Public Library

We’ve had an outstanding experience with Attentus. Brandon P., our NetAdmin, is proactive, attentive, and truly invested in our success. He consistently checks in, anticipates needs, and ensures we’re supported at every level. What really stands out is that Brandon goes the extra mile to troubleshoot issues thoroughly and stays with them until they’re fully resolved. We never feel like tickets are just being closed — he makes sure the solution actually works for our team.
Sean is always friendly, approachable, and completely solution-oriented. He makes even frustrating I.T issues feel manageable and keeps things moving quickly.
Logan has been invaluable when it comes to more complex projects. He approaches challenges thoughtfully, finds clear and effective solutions, and is patient with questions — explaining things in a way that even less tech-savvy folks can understand.
Joel O., our vCIO, has been a steady leader overseeing our biggest challenges and the overall health of our systems.
The team is consistently responsive and helpful, and their customer service truly stands out. Choosing Attentus is one of the best decisions we’ve made — they give us confidence and peace of mind every day.
Highly recommend!

Kacie Washington

What IT Asset Management Includes

Practical visibility for every asset lifecycle

Accurate asset management starts with knowing what exists across your environment. OSG documents workstations, servers, network equipment, peripherals, software, licenses, and related support details so your team has a clear operational record.

This inventory supports faster troubleshooting, smarter purchasing, stronger onboarding, and fewer unknowns when planning upgrades or resolving recurring IT issues.

Aging hardware can create downtime, security exposure, and budget pressure when replacements are handled reactively. OSG tracks asset age, warranty status, performance concerns, and refresh priorities so technology decisions can be planned in advance.

The result is a more predictable replacement cycle, clearer budget planning, and fewer urgent purchases caused by equipment reaching end of life without warning.

Software and subscription sprawl can make it difficult to understand what is being used, what is being renewed, and where risk may exist. OSG helps document applications, licenses, renewals, vendors, and user access so your software environment is easier to manage.

This visibility supports better cost control, cleaner onboarding and offboarding, and more informed decisions about which tools should stay, change, or be consolidated.

IT assets depend on vendors, contracts, warranties, internet providers, software publishers, and support channels. OSG maps those relationships so your team is not left searching for contacts or contract details when an issue needs attention.

Centralized vendor documentation creates a more dependable support process, reduces administrative time, and helps keep procurement, renewals, and escalations organized.

Asset management plays a direct role in security. Untracked devices, outdated systems, and unclear access rights can create unnecessary exposure. OSG connects asset records with maintenance, patching, access control, and cybersecurity planning.

That practical visibility helps identify unsupported systems, reduce blind spots, and support a more disciplined approach to protecting users, data, and infrastructure.

Asset information becomes more valuable when it is kept current. OSG supports ongoing documentation, reporting, review cycles, and strategic technology planning so your asset records stay useful as people, devices, software, and business needs change.

With dedicated account and technical management, asset data can guide procurement, refresh planning, infrastructure upgrades, and budget conversations over time.

Our Partners

Proven IT Experience Behind Every Asset Decision

99%

Customer Retention Rate

108.25

Support Tickets Resolved Daily

23+ yr

Experience

Visual representation of IT Asset Management Services transforming inventory into strategic business decisions.

Turn IT Inventory Into Better Business Decisions

IT asset management gives you a reliable picture of your environment. Devices, software, licenses, vendors, warranties, and access details are documented so support decisions are based on facts, not assumptions.

Outsource Solutions Group connects asset visibility to proactive monitoring, maintenance, procurement planning, and IT budget planning, helping you reduce recurring issues and avoid unnecessary technology spend.

Visual representation of IT Asset Management Services ensuring accountability for hardware, software, and vendors.

Keep Hardware, Software, and Vendors Accountable

Asset management is most valuable when it improves daily operations.

  • Document active workstations, servers, network devices, and peripherals
  • Track software usage, licensing, subscriptions, and renewals
  • Identify aging equipment before it creates downtime
  • Map vendors, warranties, support contacts, and service dependencies
  • Align purchasing decisions with security, performance, and budget needs

Get Clearer Control of Your IT Assets

Gain control over devices, software, vendors, and IT spending.

Request More Information
Proactive planning for IT Asset Management Services to ensure seamless equipment replacements and avoid disruptions.

Plan Replacements Before Problems Start

Asset data should support the next six quarters, not just the next support ticket. OSG uses documented inventories, vendor mapping, and infrastructure insight to support strategic technology planning.

That means clearer refresh cycles, fewer last-minute purchases, stronger security alignment, and a practical roadmap for keeping your systems dependable as your business changes.

Frequently Asked Questions

You get a comprehensive inventory of all hardware, software, licenses, and associated vendors within your IT environment. This includes detailed documentation of devices, access controls, warranties, renewals, and vendor contacts. Regular audits, proactive monitoring, and ongoing updates ensure asset data stays accurate and actionable, supporting your daily operations and long-term planning.

These services provide you with clarity on what you own, use, and need, making IT budget planning and decision-making much simpler. Benefits include:

  • Fewer budget surprises due to lifecycle planning and proactive replacement schedules
  • Reduced downtime by identifying aging equipment before it fails
  • Improved security through tracked devices and access
  • Streamlined support with a single point of contact

The onboarding process starts with a thorough IT audit, capturing your current hardware, software, vendor lists, and network details. This is followed by infrastructure mapping, access control review, and documentation of all assets and support relationships. The goal is to give you a complete, actionable overview from day one, enabling better support and long-term technology planning.

Pricing is all-in, so you receive comprehensive IT asset management along with other managed IT services for one predictable monthly fee. There are no hidden charges for after-hours support or on-site visits. Services can typically begin shortly after the initial assessment and onboarding meeting, ensuring you see value and clarity as soon as possible.

You benefit from a service model that combines end-to-end support, a single point of contact, and proactive lifecycle planning at a fixed cost. Unlike many providers, cybersecurity oversight, vendor mapping, and ongoing asset documentation come standard, not as add-ons. With a proven track record across diverse industries and more than 80 technical certifications on the team, your IT assets are managed by experts focused on long-term operational reliability.

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