Managed IT Services

All-in Managed IT Services, proactive, secure, and fully covered with no hidden fees.

Eliminate surprise IT costs with all-in pricing that includes after hours support and no travel time fees, backed by a 100% money-back guarantee.

Reduce risks and downtime with integrated cyber security and 80+ technical certifications on your support team.

Accelerate onboarding and issue resolution with process-driven documentation, vendor mapping, and a dedicated account manager.

Gain strategic clarity from a 6-quarter IT roadmap, regular satisfaction reviews, and private cloud solutions tailored for your needs.

Simplify IT management with complete hardware, software, and asset support, all managed by one trusted partner.

Request a Quote for our Managed IT Services

See How Businesses Thrive with Managed IT

Trusted partnerships, measurable results, and peace of mind for growing companies.

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

Vice President Of Commercial Operations, Pharmaceutical Company

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Director of Operations, Fox Valley Non-profit

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Executive Director, Local Public Library

Managed IT Services: Everything Your Business Needs

Expert support across all IT domains

End-to-End IT Support

Experience end-to-end IT support from hardware, software, and data to processes, people, and IT strategy, covered under one predictable invoice.

Integrated Cyber Security

Protect your business with fully integrated cyber security services, including MDR and EDR, at no additional cost, comprehensive risk mitigation built in.

Comprehensive Onboarding

Benefit from a rigorous onboarding process that includes infrastructure mapping, portal activation, and access controls so your IT runs smoothly from day one.

Certified Technical Team

Work with a highly certified team (80+ technical certifications) that resolves issues efficiently and delivers expert support across all IT domains.

IT Strategy & Roadmapping

Receive a custom six-quarter IT strategic roadmap that aligns technology decisions with your business goals and long-term plans.

On-Site Field Technicians

Get prompt on-site support from field technicians across North America, with no travel time fees ever for managed services clients.

Asset & Hardware Management

Simplify technology management with hardware asset tracking, IT asset management, and procurement, streamlined and fully supported.

Ongoing IT Reviews

Enjoy ongoing daily, monthly, and quarterly IT and satisfaction reviews, ensuring service quality and continuous improvement over time.

Money-Back Guarantee

Rest assured with a 100% money-back guarantee and a 90-day opt-out clause, giving you total confidence and flexibility.

Our Partners

Proven Results: Managed IT Services by the Numbers

80+

Technical Certifications

108.25

Support Tickets/Day

99.9%

Guaranteed Uptime

Comprehensive support and security for your IT environment with Managed IT Services.

Complete Coverage and Certainty for Your IT Environment

Take control of your IT with Managed IT Services designed for business continuity, budget certainty, and rapid results. You get comprehensive support for hardware, software, cybersecurity, and IT strategy. Everything is managed in house by a highly certified team, no outsourcing, no finger pointing. Enjoy clear processes, one predictable invoice, and a guarantee that backs up every promise.

Key benefits of Managed IT Services highlighted in a vibrant infographic.

What Sets Managed IT Services Apart

  • All-in pricing covers every service, no hidden costs or after hours surcharges.
  • Integrated cyber security at no extra cost protects your data and reputation.
  • Proactive support minimizes downtime and reduces IT issues over time.
  • Dedicated account and technical managers provide reliable points of contact.
  • Comprehensive onboarding ensures zero gaps from day one.

Get Your Custom Managed IT Services Quote Today

Experience simplified IT management and proactive support for your business.

Request More Information
Team collaborating on a project, showcasing the benefits of Managed IT Services for long-term business success.

Strategic Partnership for Long-Term Business Success

Plan for growth and resilience with a partner invested in your long-term success. Managed IT Services deliver a six-quarter IT strategy roadmap, regular satisfaction reviews, and executive-level access. Your technology keeps up with your business, supported by industry-specialized expertise and a bi-lingual service desk for seamless communication.

Comprehensive support with Managed IT Services, allowing you to concentrate on growing your business.

Every IT Detail Managed, So You Can Focus on Business

Rest easy knowing your IT assets, processes, and people are covered. You gain private cloud solutions, hardware and asset management, on-site field technicians anywhere in North America, and engineering scoping at no added cost. Every aspect of your IT is handled, so you can focus on running your business, not managing vendors or chasing support.

Frequently Asked Questions

You receive complete end-to-end IT support, covering hardware, software, cybersecurity, IT asset management, process documentation, and strategic planning. All services are delivered in-house by a highly certified team, so every aspect of your technology is managed for you. Predictable all-in pricing means no hidden fees for after hours support or on-site visits, letting you focus on your business with total confidence.

Managed IT services provide integrated cybersecurity at no additional cost, reducing your risk of breaches and downtime. Proactive monitoring and issue resolution ensure your systems remain up and running with minimal disruption. With 80+ technical certifications supporting your business, you benefit from expert oversight and a steady reduction in IT issues over time.

The onboarding process is comprehensive and designed to ensure zero gaps from day one. You can expect:

  • Portal activation for streamlined communication
  • Full mapping and documentation of your IT infrastructure
  • Access control and vendor mapping
  • Deployment of maintenance and monitoring tools
  • Development of a six-quarter IT roadmap tailored for your needs

This thorough approach sets the foundation for reliable long-term support.

You will never encounter hidden costs for after hours support or on-site travel time. All services, including urgent support and on-site visits, are covered in your all-in monthly price. This structure allows you to budget confidently, knowing every IT need is included with no unexpected invoices.

You get a unique combination of benefits not typically found with other providers:

  • Comprehensive service coverage under a single predictable invoice
  • Integrated cybersecurity included at no extra charge
  • No travel or after hours fees for managed services clients
  • 100% money back guarantee and a 90-day opt-out clause for peace of mind
  • Dedicated account and technical managers who know your business

This approach ensures you have complete coverage, accountability, and value from your IT partnership.

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