Manufacturing IT

Keep production moving with expert-managed IT, all-in pricing, and guaranteed results.

Eliminate production disruptions with proactive monitoring and 89+ technical certifications for rapid issue resolution.

Control IT costs confidently with all-in pricing, no surprise charges, travel fees, or hidden support add-ons.

Protect sensitive designs and data with integrated MDR and EDR cyber security at no additional cost.

Simplify compliance and audits with thorough IT asset management and expert documentation from day one.

Accelerate onboarding and minimize downtime with a proven, comprehensive handover and transition process.

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Why Manufacturers Trust Outsource Solutions Group

Hear from leaders who have gained peace of mind and increased efficiency

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

Vice President Of Commercial Operations, Pharmaceutical Company

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Director of Operations, Fox Valley Non-profit

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Executive Director, Local Public Library

Comprehensive Manufacturing IT Services

Expert support across all IT domains

Managed IT Services

Gain end-to-end IT management designed for manufacturing environments, including hardware, software, data, and process oversight to minimize disruption and keep your operations running smoothly.

Integrated Cyber Security

Benefit from comprehensive cyber security covering MDR, EDR, and compliance at no extra cost, protecting your intellectual property and sensitive business data from evolving threats.

Comprehensive Onboarding

Experience seamless onboarding with portal activation, IT asset and network audits, procedure mapping, and documentation for a smooth transition and immediate operational readiness.

IT Asset Management

Rely on expert IT asset management, including hardware lifecycle tracking, procurement advice, and warranty management, ensuring your investments are maximized and downtime is minimized.

Continuous IT Reviews

Receive daily, monthly, and quarterly IT reviews to proactively identify risks, optimize performance, and align technology with your business growth targets.

All-Inclusive Pricing

Optimize your IT spend with all-in pricing that includes after-hours support and on-site visits, giving you budget clarity and reducing surprises on your invoices.

Manufacturing IT Consulting

Address manufacturing-specific IT needs with tailored solutions, from shop floor systems integration to ERP support and vendor management, guided by industry specialists.

Dedicated Support Desk

Access a bi-lingual service desk and dedicated account managers who know your environment, ensuring fast, knowledgeable support whenever you need it.

IT Strategy & Roadmapping

Leverage strategic IT planning, with 6 quarter roadmaps and executive leadership access, to future-proof your technology investments and support long-term growth.

Our Partners

See How Manufacturing IT Delivers Reliable Results

108.25

Tickets Resolved Daily

27,600+

Tickets Handled Annually

98%

Customer Retention Rate

Graphic illustrating strategies for maximizing uptime in Manufacturing IT operations.

Maximize Uptime and Streamline IT Operations

Manufacturing IT solutions from Outsource Solutions Group are designed for reliability, cost transparency, and security. You gain access to a team with over 80 technical certifications, all-in pricing with no hidden fees, and support that covers every layer of your IT infrastructure. Protect your production line from disruptions and know your technology is always ready for what comes next.

Comprehensive IT support for manufacturers, showcasing the benefits of transparent Manufacturing IT solutions.

Transparent, All-Inclusive IT Support for Manufacturers

  • All-in managed services pricing, predictable and simple, with no hidden fees.
  • Integrated cyber security, MDR, EDR, and compliance support included at no extra cost.
  • Comprehensive onboarding, from infrastructure mapping to vendor coordination, day-one readiness is guaranteed.
  • Expert asset management, hardware, software, and IT assets fully tracked and optimized.
  • On-site support, no travel time charges, ever, for managed clients.

Request a Consultation for Manufacturing IT Solutions

Unlock seamless productivity and reduce downtime across every stage of your manufacturing process.

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Expert team enhancing productivity through tailored Manufacturing IT solutions in a dynamic work environment.

Drive Productivity with Proven, Industry-Specific Expertise

Transform your technology into a strategic advantage. With Outsource Solutions Group, you get a dedicated team that understands manufacturing, delivering technology roadmaps, proactive maintenance, and a 100% money-back guarantee. You focus on production; your IT challenges are handled, from process automation to executive-level guidance.

Modern factory setting showcasing advanced technology for Manufacturing IT solutions.

Future-Proof Your Manufacturing Business with Reliable IT

Reduce risk and increase efficiency across your plant floor and offices. With daily, monthly, and quarterly IT reviews, a bi-lingual service desk, and private cloud options, your business gains the flexibility to grow and adapt, without being held back by technology hiccups or unexpected costs.

Frequently Asked Questions

You receive comprehensive support across your entire technology environment, including hardware, software, network infrastructure, and cyber security. Every aspect of your IT is managed, from proactive monitoring and rapid issue resolution to IT asset tracking and vendor management. All services are delivered by a team with over 80 technical certifications, ensuring every need is handled in-house and nothing is left to chance.

Manufacturing IT services are designed to keep your production running smoothly by proactively monitoring systems, identifying issues before they cause disruptions, and resolving problems quickly. You benefit from:

  • Rapid incident response from highly certified technicians
  • Preventative maintenance to minimize unexpected failures
  • Real-time alerts and 24/7 system health monitoring
  • Proactive planning to address vulnerabilities and bottlenecks before they impact your workflow

The onboarding process begins with portal activation, followed by detailed infrastructure mapping, documentation of all systems, and access control setup. Every IT asset and workflow is documented to ensure nothing is overlooked. This comprehensive approach guarantees that your IT environment is fully understood and optimized for efficiency from the very first day.

All-in pricing covers every aspect of your manufacturing IT support, including after hours help and on-site visits, with no extra fees for travel or urgent issues. You pay one predictable invoice each month, making it easy to budget and eliminating surprise costs. There are no additional charges for integrated cyber security or routine support requests.

You gain a partner with a proven track record, demonstrated by a Top Highlight award and over 80 technical certifications. Benefits include:

  • 100% money-back guarantee and a 90-day opt-out clause for peace of mind
  • Integrated MDR and EDR cyber security at no extra cost
  • Comprehensive onboarding and asset management from day one
  • No charge for travel time for on-site support
  • Dedicated account managers and access to executive leadership

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