Managed Detection & Response (MDR) Services

Eliminate cyber threats with proactive protection, managed detection and response included at no extra cost.

Stop cyber threats before they impact your business with MDR services included in all-in pricing, backed by 80+ technical certifications.

Remove hidden costs, advanced threat detection and response comes standard with every managed IT agreement.

Rely on a team that resolves complex incidents quickly, offering peace of mind and no surprise fees for after hours support.

Enjoy seamless onboarding and threat protection from day one, with all processes mapped and security controls deployed instantly.

Experience total coverage, no travel time charges for on-site incident response, keeping budgets predictable and secure.

Request a Quote for our Managed Detection & Response (MDR) Services

What Clients Say About MDR Services

Real feedback from businesses that trust OSG for their ongoing security.

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

Vice President Of Commercial Operations, Pharmaceutical Company

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Director of Operations, Fox Valley Non-profit

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Executive Director, Local Public Library

What's Included with Managed Detection & Response Services

Proactive cyber threat defense

Threat monitoring and detection keeps your business protected around the clock. OSG’s team uses advanced tools and proven processes to identify suspicious activity across your network, endpoints, and applications. Each alert is analyzed by certified experts, ensuring you receive only real, actionable warnings, never false alarms. This proactive approach dramatically reduces risk and allows your business to operate securely, with confidence that threats are managed before they can cause damage.

Incident response and remediation delivers fast, decisive action when threats are detected. OSG’s certified specialists rapidly investigate, contain, and resolve security incidents, minimizing downtime and business impact. Every managed IT client receives access to on-site and remote support at no additional charge, with no surprise fees for after hours service. Your business benefits from a seamless, fully managed process that restores normal operations quickly and securely.

Security integration and onboarding ensures that your environment is protected from day one. The comprehensive onboarding checklist includes portal activation, infrastructure mapping, IT asset inventory, access control setup, and deployment of advanced detection tools. This thorough process guarantees that no gaps are left in your security posture and that your team is trained and supported from the start. OSG’s onboarding sets a strong foundation for long-term defense and business resilience.

Transparent, all-in pricing means you get full MDR coverage, including monitoring, response, and on-site support, under a single, predictable invoice. There are no hidden costs for after hours support or travel time, so you can plan your IT budget with confidence. This approach allows you to benefit from enterprise-grade security without the complexity, uncertainty, or unexpected expenses common with other providers.

Continuous improvement and strategic reviews keep your security strong as your business evolves. OSG provides daily, monthly, and quarterly IT and satisfaction reviews, ensuring that your threat defenses are always aligned with current best practices and compliance requirements. You receive actionable insights, risk assessments, and recommendations for ongoing improvement, helping you stay ahead of emerging cyber threats and industry changes.

Industry-certified expertise is at the core of every MDR engagement. OSG’s team holds over 80 technical certifications and multiple Microsoft Gold partner distinctions, demonstrating deep capability in cloud, integration, and datacenter security. You benefit from direct access to dedicated technical managers and executive leadership, ensuring that even the most complex security challenges are met with confidence, clarity, and proven results.

Our Partners

See the Impact of Managed Detection & Response Services

24/7

Monitoring For Cyber Threats

27,620+

Service Desk Tickets Resolved/Year

98%

Customer Retention Rate

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Comprehensive Threat Protection Without Added Costs

Stay ahead of modern cyber threats with MDR services that deliver proactive protection and rapid response. Benefit from a highly certified technical team that monitors, detects, and responds to security incidents across your environment, without hidden fees or add-ons. Every managed IT client receives fully integrated, enterprise-grade security as part of a single, predictable budget. Rest easy knowing your business is shielded by proven experts.

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Integrated Cybersecurity for Complete Business Confidence

  • Advanced threat detection and response is included with every managed IT contract, no extra fees.
  • Security experts analyze, triage, and remediate threats in real time, minimizing business disruption.
  • Onboarding covers security controls, access management, and infrastructure mapping from day one.
  • All-in pricing eliminates surprise costs, even for after hours or on-site response needs.
  • Continuous improvement, regular reviews and strategic advice keep your defenses evolving.

Request Your Managed Detection & Response Consultation

Gain comprehensive cyber threat protection and peace of mind for your business.

Request More Information
Managed Detection & Response (MDR) Services Enterprise-Grade Security, Simplified for Your Business section image 3

Enterprise-Grade Security, Simplified for Your Business

Gain the value of enterprise-level MDR services, tailored for growing businesses. OSG’s MDR solution combines world-class technical expertise, transparent pricing, and a 100% money back guarantee. Your business gets access to dedicated security specialists, industry-leading detection tools, and fast response, all managed in-house, so you never worry about gaps or delays. Focus on growth, knowing your security is always on.

Frequently Asked Questions

You receive proactive threat monitoring, detection, and incident response across your entire IT environment. Advanced security controls are set up during onboarding, with experts monitoring for suspicious activity and remediating threats in real time. This covers your endpoints, network, and cloud systems, with all alerts triaged by highly certified professionals. All-in pricing also means there are no extra charges for after hours or onsite response, making your coverage comprehensive and predictable.

You gain peace of mind knowing cyber threats are identified and stopped before they cause disruption. The service is included at no additional cost with your managed IT, so there are no hidden fees or surprise charges. Your business benefits from rapid incident response, reduced risk of breaches, and regular security reviews to continually improve your defenses, all without having to manage these complexities yourself.

Your onboarding covers every aspect needed for effective MDR, starting with portal activation, infrastructure mapping, and detailed documentation. Security controls and access management are implemented from day one, ensuring your environment is protected immediately. The process is designed to be seamless, so you can expect a smooth transition with minimal disruption to your operations.

All-in pricing means there are no added charges for after hours support or on-site incident response. You can rely on predictable monthly billing, with travel time and urgent issue handling already included. This approach ensures you never face surprise costs or budget overruns when a security incident occurs.

You receive enterprise-grade MDR built into your managed IT agreement, delivered by a team with 80+ technical certifications and a proven track record for resolving complex incidents. Integrated security comes standard for every client, including advanced detection and rapid response, with a 100% money back guarantee and a 90 day opt-out clause. All services are managed in house with no outsourcing, and there are never extra fees for additional security coverage or onsite support.

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