IT Audits & Assessments

Clear IT insight before issues become outages.

Avoid blind spots with audits backed by 80+ technical certifications and clear remediation priorities.

Reduce recurring issues through infrastructure reviews informed by over 100 support tickets resolved daily.

Control IT budgets with documented findings, vendor mapping, and practical upgrade recommendations.

Strengthen security posture with access, endpoint, backup, and network assessment across critical systems.

Simplify decision-making with a single point of contact and a clear path from audit to execution.

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Trusted Guidance for Complex IT Environments

See how clients rely on OSG for clear planning, ongoing support, and dependable operations.

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

Vice President Of Commercial Operations, Pharmaceutical Company

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Director of Operations, Fox Valley Non-profit

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Executive Director, Local Public Library

We’ve had an outstanding experience with Attentus. Brandon P., our NetAdmin, is proactive, attentive, and truly invested in our success. He consistently checks in, anticipates needs, and ensures we’re supported at every level. What really stands out is that Brandon goes the extra mile to troubleshoot issues thoroughly and stays with them until they’re fully resolved. We never feel like tickets are just being closed — he makes sure the solution actually works for our team.
Sean is always friendly, approachable, and completely solution-oriented. He makes even frustrating I.T issues feel manageable and keeps things moving quickly.
Logan has been invaluable when it comes to more complex projects. He approaches challenges thoughtfully, finds clear and effective solutions, and is patient with questions — explaining things in a way that even less tech-savvy folks can understand.
Joel O., our vCIO, has been a steady leader overseeing our biggest challenges and the overall health of our systems.
The team is consistently responsive and helpful, and their customer service truly stands out. Choosing Attentus is one of the best decisions we’ve made — they give us confidence and peace of mind every day.
Highly recommend!

Kacie Washington

What Your IT Audit and Assessment Includes

Practical reviews for stronger IT planning

A reliable assessment starts with knowing what exists across your environment. OSG documents hardware, software, users, devices, licensing, network equipment, and core business systems so you are not planning from assumptions.

This creates a clean operational baseline for support, budgeting, security reviews, lifecycle planning, and future upgrades. You gain a clearer view of what is current, what is aging, and what may be creating unnecessary risk or recurring support issues.

Network and infrastructure reviews identify the systems that keep your business running, including connectivity, servers, cloud resources, workstations, backup dependencies, and key configuration details. OSG looks for performance concerns, outdated components, weak points, and support gaps.

The result is a practical view of infrastructure health, with recommendations that help reduce downtime, improve reliability, and guide smarter upgrade decisions over time.

Security assessments help uncover avoidable exposure across users, endpoints, access controls, backups, and common protection layers. OSG reviews how your current environment supports risk reduction and business continuity, then identifies improvements that should be prioritized.

You receive findings that connect technical concerns to practical business impact, including where stronger controls, better patching, improved documentation, or security and infrastructure upgrades may be needed.

Access control reviews help you understand who can reach critical systems, files, applications, and administrative tools. OSG examines account structure, user permissions, onboarding and offboarding practices, and areas where access may no longer match operational needs.

This helps reduce unnecessary exposure, support cleaner processes, and give leadership better confidence that employee access aligns with business roles, compliance expectations, and security priorities.

Vendor and process mapping brings order to the systems, contacts, contracts, and support paths that often become scattered over time. OSG identifies key technology vendors, renewal points, escalation paths, and ownership details so support does not slow down when an issue appears.

This improves continuity, reduces vendor confusion, and helps create a single point of reference for future maintenance, troubleshooting, budgeting, and strategic technology planning.

Assessment findings are organized into a practical roadmap that helps you decide what to fix now, what to monitor, and what to plan for next. OSG prioritizes recommendations based on risk, operational impact, budget timing, and long-term technology goals.

You get clear next steps for maintenance, upgrades, cybersecurity, support improvements, and IT budget planning, giving your business a structured path instead of a disconnected list of technical observations.

Our Partners

Proven Experience Behind Every IT Assessment

80+

Technical Certifications

108.25

Support Tickets Resolved Daily

98%

Customer Retention Rate

Visual representation of assessing IT infrastructure for effective IT Audits & Assessments before making investments.

Know Where Your IT Stands Before You Invest

IT assessments give you operational clarity before small issues become expensive disruptions. OSG reviews infrastructure, assets, access, vendors, cybersecurity exposure, and support history to show where systems are stable, where risk exists, and what should be addressed first.

You get practical findings tied to business impact, not a technical report that sits unused.

Visual representation of prioritizing technical findings in IT Audits & Assessments for effective decision-making.

Turn Technical Findings Into Clear Priorities

Each audit is built to support better planning, budgeting, and risk reduction.

  • Documented hardware, software, network, and user access details
  • Visibility into outdated systems, coverage gaps, and recurring issues
  • Cybersecurity and backup review tied to business continuity
  • Vendor and support process clarity for easier IT management
  • Prioritized recommendations for upgrades, maintenance, and next steps

Get Clear Answers From Your IT Assessment

Uncover risks, reduce recurring issues, and plan with confidence.

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Visual roadmap illustrating the transition from IT uncertainty to structured IT Audits & Assessments for better decision-maki

Move From IT Uncertainty to a Practical Roadmap

An assessment should lead to action. OSG connects audit findings to strategic technology planning, support needs, infrastructure upgrades, and IT budget planning so you can make informed decisions without juggling multiple vendors.

With deep technical experience and a practical service model, your next steps stay focused on reliability, security, and continuity.

Frequently Asked Questions

You receive a detailed review of your hardware, software, network, user access, vendors, and cybersecurity exposure. The process documents where your systems are stable, where risks or outdated technologies exist, and which issues should be prioritized. All findings are tied to business impact, giving you a practical action plan instead of a technical report that sits unused.

An IT audit and assessment helps you reduce recurring issues, avoid costly outages, and plan upgrades more effectively. You gain clear visibility into your current IT strengths and weaknesses, enabling better budget planning and risk reduction. This proactive approach also supports business continuity by identifying vulnerabilities before they become disruptive problems.

The process starts with gathering information on your infrastructure, assets, access controls, vendors, and support history. Technicians then analyze your environment for gaps, outdated systems, and security risks. After the review, you receive a prioritized set of recommendations along with documentation to support decision-making and next steps.

The timeline depends on your environment’s size and complexity, but most audits for organizations with 10 to 150 seats are completed within days to a couple of weeks. Pricing is transparent and reflects the comprehensive nature of the assessment, with no hidden fees or surprise charges. All findings and recommendations are included in the agreed price so you can budget with confidence.

You benefit from a team with over 80 technical certifications and decades of experience supporting diverse industries. The service includes a single point of contact, clear documentation, and actionable recommendations, not just a technical checklist. Integrated cyber security reviews and practical upgrade planning are included at no added cost, ensuring your assessment leads to real business outcomes.

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