Application Managed Services

Simplify application support with expert management and all-in pricing, resolve issues before they impact your business.

Eliminate downtime with proactive monitoring, OSG resolves most issues before they disrupt your team, supported by 80+ technical certifications.

Remove budget uncertainty, get comprehensive application support for one all-in price, with no surprise fees for after-hours or on-site visits.

Protect your business with integrated cyber security at no additional cost, including MDR & EDR for full application coverage.

Accelerate onboarding, detailed process mapping and IT asset audits ensure your applications are managed from day one.

Rest easy with a 100% money-back guarantee and a 90-day opt-out clause for risk-free engagement.

Request a Quote for our Application Managed Services

Hear From Businesses Who Trust OSG

Discover how Application Managed Services enabled clients to achieve more with less risk and less stress.

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

Vice President Of Commercial Operations, Pharmaceutical Company

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Director of Operations, Fox Valley Non-profit

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Executive Director, Local Public Library

A Closer Look at Application Managed Services

Proactive monitoring and dedicated support

Gain peace of mind knowing your business-critical applications are proactively monitored and managed around the clock. OSG’s expert team leverages advanced monitoring tools and in-depth knowledge to identify and resolve issues before they escalate, minimizing downtime and disruption. Regular health checks, performance optimization, and detailed reporting ensure your applications stay reliable, secure, and aligned with your business goals.

Experience seamless onboarding with a detailed process that includes infrastructure mapping, application inventory, access control configuration, and documentation. OSG’s onboarding process ensures a thorough understanding of your IT environment from day one, enabling precise support and fast problem resolution for every application. This foundation allows your business to operate efficiently and with complete confidence in your application landscape.

Protect your business with comprehensive cyber security that is built into every managed application service. OSG delivers MDR and EDR solutions at no additional cost, safeguarding your applications from threats with real-time detection, response, and mitigation. Integrated security means your organization is covered without the need for costly add-ons or complex vendor relationships.

Benefit from predictable, all-in pricing that covers every aspect of your application management. OSG’s transparent billing model eliminates surprise charges for after-hours work, on-site visits, or emergency support. Budget with confidence, knowing your applications are fully supported and your IT costs are always under control.

Receive dedicated support from a team of highly certified professionals, each with deep experience in managing, troubleshooting, and optimizing business applications. Your account is overseen by both an account manager and a technical manager, ensuring accountability, strategic planning, and a single point of contact for all your application-related needs. This approach guarantees responsive, knowledgeable support at every level.

Leverage strategic application management that extends beyond day-to-day support. OSG provides ongoing reviews, reporting, and IT road mapping to ensure your applications evolve with your business. Gain insights into usage, performance trends, and opportunities for improvement, so your technology investment always delivers maximum value and supports your long-term objectives.

Our Partners

See the Difference: Key Metrics from Application Managed Services

80+

Technical Certifications

108.25

Support Tickets/Day

23+ yr

In Business

Consistent performance and reliable uptime through expert Application Managed Services solutions.

Unlock Consistent Performance and Reliable Application Uptime

Get application support that scales with your business. Application Managed Services from Outsource Solutions Group deliver comprehensive oversight, troubleshooting, and optimization for your critical business applications, all under a single, predictable monthly invoice. With deep technical expertise and a proactive approach, your team gains fewer interruptions, faster issue resolution, and complete visibility into application health and performance.

Expert team providing Application Managed Services for robust support and security tailored to every application.

Comprehensive Support and Security for Every Application

  • Proactive application monitoring to catch and resolve issues before they affect productivity
  • All-in pricing covers after-hours support and on-site visits with no hidden fees
  • Integrated cyber security for every managed application, no extra charges
  • Comprehensive onboarding that includes infrastructure mapping, documentation, and vendor management
  • Dedicated account and technical managers ensure accountability and strategic alignment

Request Your Application Managed Services Consultation

Gain clarity and confidence with proven application management from OSG.

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Expert team delivering Application Managed Services with a focus on risk-free engagement and proven results.

Risk-Free Engagement Backed by Proven Expertise

Choose a managed services partner that stands behind every promise. Application Managed Services from OSG include a 100% money-back guarantee and a 90-day opt-out clause, so you experience measurable improvement with zero risk. Benefit from a team with 80+ technical certifications, recognized with the Top Highlight award, and a commitment to proactive, strategic support for your applications from day one.

Frequently Asked Questions

With application managed services, you receive comprehensive support for your business applications, covering everything from monitoring and updates to troubleshooting and integration. This includes proactive management, software patching, vendor coordination, and application performance optimization. You also gain access to a team with 80+ technical certifications, ensuring your applications run smoothly without the need for outside resources.

Application managed services eliminate downtime and resolve issues before they impact your operations, so your team stays focused on their work. You benefit from proactive monitoring, rapid support, and regular optimization, leading to fewer interruptions and faster problem resolution. This lets you redirect resources from IT firefighting to more strategic business initiatives.

The onboarding process is designed to ensure a smooth transition and full coverage from day one. You can expect:

  • Portal activation and user access setup
  • Full documentation of your IT and application environment
  • Infrastructure mapping and vendor coordination
  • Deployment of monitoring and management tools
  • Clear communication of procedures and support channels

Support for after hours incidents is included at no additional charge. You can rely on all-in pricing that covers every aspect of application managed services, from urgent support requests to routine maintenance, without worrying about surprise costs or extra fees for after hours assistance.

You benefit from all-in pricing, integrated cyber security at no extra cost, and a dedicated team with over 80 technical certifications. There are no charges for on-site travel time, and a 100% money back guarantee with a 90 day opt-out clause ensures you see real value. This approach provides peace of mind and predictable budgeting, making IT management truly seamless.

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