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IT Support Services

Hand off every IT challenge, get all-in support, zero surprise costs.

Eliminate surprise IT costs with all-in pricing for support and cyber security, backed by a 100% money back guarantee.

Hand off complex IT needs to a certified team with 80+ technical certifications for rapid, reliable solutions.

Reduce downtime and streamline IT operations with proactive monitoring and a comprehensive onboarding process.

Protect your business from cyber threats with integrated MDR & EDR at no extra cost for managed services clients.

Enjoy peace of mind with no travel time charges for on-site support, every visit included for managed clients.

Request a Quote for our IT Support Services

Trusted by Businesses That Value Reliable IT Support

See how companies simplify IT management, improve security, and achieve peace of mind.

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

Vice President Of Commercial Operations, Pharmaceutical Company

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Director of Operations, Fox Valley Non-profit

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Executive Director, Local Public Library

What's Included in IT Support Services

All-in managed support and proactive solutions

With Managed IT Support, hand off every technical challenge to a dedicated team with over 80 certifications. Receive proactive monitoring, issue resolution, and unlimited support, all for one flat rate. Dedicated technical managers respond fast, so your team stays productive. Onboarding covers everything from infrastructure mapping to vendor management, ensuring seamless transitions and zero gaps in support from day one.

Integrated Cyber Security comes standard with every managed client, not as an extra line item. Get MDR (Managed Detection & Response) and EDR (Endpoint Detection & Response) protection built in, so your business is shielded from evolving threats at all times. Compliance needs? Security best practices and reporting are included, giving you peace of mind and allowing you to focus on your business goals.

Hardware Asset Management keeps every device in your environment accounted for, secure, and optimized. From procurement and deployment to ongoing maintenance and lifecycle tracking, your IT assets are managed by experienced professionals. This service reduces downtime, prevents costly surprises, and maximizes the value of your hardware investments.

IT Asset Management delivers full visibility and control across software, licensing, and contracts. Your environment is tracked, documented, and optimized, supporting compliance and cost control. Efficient ITAM processes help prevent overspending, eliminate unused assets, and keep your technology environment secure and up to date.

On-Site Support is available whenever you need hands-on help, with no extra travel fees for managed clients. Skilled field technicians resolve hardware, network, and infrastructure issues quickly, minimizing disruption and keeping your business running smoothly. Every visit is included in your all-in price, no surprises, ever.

Strategic IT Roadmap & Consulting ensures your IT investments are aligned with your long-term business goals. Receive a 6-quarter roadmap, executive leadership access, and regular reviews for continuous improvement. This strategic guidance helps your business adapt to change, reduce risk, and extract maximum value from technology.

Our Partners

See the Measurable Impact of IT Support Services

80+

Technical Certifications

108.25

Tickets Resolved Daily

98%

Customer Retention Rate

Comprehensive IT Support Services ensuring hassle-free solutions tailored for every business need.

Comprehensive, Hassle-Free IT Support for Every Business Need

Empower your business with IT support that adapts to your needs, not the other way around. Outsource Solutions Group delivers end-to-end, all-in IT support, hardware, software, security, and strategy, so you can focus on growing your business, not troubleshooting issues. Every service is managed in-house by a highly certified team, ensuring fast, expert solutions with no hidden fees or surprise invoices.

Streamlined IT Support Services with clear pricing for effective management and budget-friendly solutions.

Simplified IT Management with Predictable, All-In Pricing

  • All-inclusive pricing with no added charge for after-hours support
  • Integrated cyber security services included for every managed client
  • Zero travel time fees for on-site visits
  • Dedicated account and technical managers for consistent communication
  • Comprehensive onboarding process mapping every asset, vendor, and process

Request Your Custom IT Support Consultation Today

Experience seamless IT support with all-in pricing and zero surprise fees.

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Team collaborating on strategic IT planning to enhance IT Support Services for sustainable growth.

Strategic IT Planning and Proactive Support for Long-Term Growth

Build a future-ready IT environment with strategic planning and ongoing reviews. Every client receives a 6-quarter IT roadmap and access to executive leadership, ensuring that your IT investments align with business goals. Benefit from proactive reduction of IT issues over time, regular IT satisfaction reviews, and flexible service options tailored to your industry and growth plans.

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