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Managed Cloud Services

Managed cloud support with one accountable IT partner.

Cloud sprawl creates budget confusion; OSG simplifies support with one vendor and one invoice.

Security gaps put cloud data at risk; managed clients receive integrated cybersecurity coverage.

Recurring issues slow your team down; OSG resolves over 100 support tickets daily.

Cloud changes need experience; OSG brings more than 80 combined technical certifications.

Unclear systems delay support; OSG onboarding maps assets, vendors, access, and cloud needs.

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Trusted Cloud and IT Support for Growing Teams

See why organizations rely on OSG for dependable systems, support, and planning.

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

Vice President Of Commercial Operations, Pharmaceutical Company

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Director of Operations, Fox Valley Non-profit

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Executive Director, Local Public Library

We’ve had an outstanding experience with Attentus. Brandon P., our NetAdmin, is proactive, attentive, and truly invested in our success. He consistently checks in, anticipates needs, and ensures we’re supported at every level. What really stands out is that Brandon goes the extra mile to troubleshoot issues thoroughly and stays with them until they’re fully resolved. We never feel like tickets are just being closed — he makes sure the solution actually works for our team.
Sean is always friendly, approachable, and completely solution-oriented. He makes even frustrating I.T issues feel manageable and keeps things moving quickly.
Logan has been invaluable when it comes to more complex projects. He approaches challenges thoughtfully, finds clear and effective solutions, and is patient with questions — explaining things in a way that even less tech-savvy folks can understand.
Joel O., our vCIO, has been a steady leader overseeing our biggest challenges and the overall health of our systems.
The team is consistently responsive and helpful, and their customer service truly stands out. Choosing Attentus is one of the best decisions we’ve made — they give us confidence and peace of mind every day.
Highly recommend!

Kacie Washington

Managed Cloud Services That Keep Operations Moving

Practical cloud management and planning

Cloud migration works best when it starts with the way your business actually operates. OSG reviews your current systems, users, access needs, applications, vendors, and data dependencies before recommending a path forward.

That planning helps reduce disruption, avoid missed requirements, and create a more dependable transition. You get practical guidance for moving workloads, improving performance, and keeping users supported through each step.

Cloud platforms need active management after deployment. OSG provides proactive monitoring, routine maintenance, patch coordination, performance review, and issue resolution to keep your environment stable.

This ongoing oversight helps you avoid recurring IT issues, reduce downtime, and identify risks before they turn into larger problems. Support is coordinated through a single point of contact, so your team knows where to go when help is needed.

Cloud security depends on clear access controls, consistent oversight, and fast response when something changes. OSG helps manage permissions, secure endpoints, support identity practices, and align cloud systems with broader cybersecurity planning.

Managed services clients also benefit from integrated cybersecurity coverage, including MDR and EDR, without adding another disconnected provider to your IT environment.

Your cloud environment should protect important data and support business continuity when systems fail, files are deleted, or operations are disrupted. OSG helps plan backup, recovery, and restoration processes around your actual business needs.

That includes reviewing data locations, retention needs, recovery priorities, and vendor dependencies so your cloud strategy supports continuity instead of creating uncertainty during a critical event.

Cloud costs can become difficult to manage when tools, users, licenses, and vendors are spread across different platforms. OSG helps document your environment, review spending, and identify where cloud resources fit into your larger IT budget.

With all-in managed IT pricing and one invoice, you gain a clearer way to plan technology costs, reduce billing surprises, and connect cloud decisions to long-term infrastructure strategy.

Cloud decisions should support your next quarter and your next several years. OSG builds strategic technology planning into managed services, including cloud roadmap guidance, infrastructure review, upgrade planning, and ongoing satisfaction reviews.

You get practical recommendations based on your systems, users, risks, and growth plans. The result is a cloud environment that stays aligned with operations instead of becoming a separate technical burden.

Our Partners

Proven Experience Behind Your Cloud Environment

99%

Customer Retention Rate

108.25

Support Tickets Resolved Daily

99.9%

Guaranteed Uptime

Simplifying cloud management with our Managed Cloud Services for seamless system integration and efficiency.

Make Cloud Systems Easier to Manage

Cloud should support daily operations, not add another layer of complexity. OSG helps you manage cloud systems with practical planning, proactive monitoring, security oversight, and ongoing support from a single point of contact.

You get clearer accountability, better visibility into cloud costs, and a managed environment built around continuity, access, and long-term IT planning.

Expert team providing Managed Cloud Services to ensure seamless business continuity and robust cloud support.

Cloud Support Built Around Business Continuity

Managed cloud services help you reduce risk, control spend, and keep systems dependable.

  • Cloud migration planning and support
  • Ongoing monitoring and maintenance
  • Security and access management
  • Data backup and recovery planning
  • Vendor coordination and documentation
  • Strategic cloud roadmap guidance

Plan a Smarter Cloud Environment

Get clearer cloud planning, stronger security, and dependable support.

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Visual representation of Managed Cloud Services aligning cloud, security, and support for optimal performance.

Keep Cloud, Security, and Support Aligned

Every cloud environment needs more than setup. It needs regular review, issue resolution, security updates, user support, and planning that matches how your business operates.

OSG combines cloud management with broader IT support, so your hardware, software, data, processes, and strategy stay aligned under one accountable provider.

Frequently Asked Questions

You receive end-to-end support that covers cloud migration, ongoing monitoring, regular maintenance, and rapid issue resolution. Managed cloud services also provide security oversight, user support, access management, and strategic technology planning. Everything is delivered through a single point of contact, so you avoid vendor confusion and ensure nothing falls through the cracks.

Managed cloud services proactively monitor your cloud environment to catch problems before they disrupt your operations. Regular maintenance, fast support, and integrated cybersecurity help minimize the risk of outages and recurring issues. This means your team stays productive, and your business can focus on growth instead of troubleshooting technology problems.

The onboarding process starts with a thorough review of your current systems, assets, and vendors, ensuring all aspects of your IT are mapped and documented. You receive clear access controls, system documentation, and deployment of essential maintenance tools. This comprehensive approach ensures cloud management is tailored to your business from day one and that every support need is anticipated.

Pricing is all-in, covering everything from after-hours support to comprehensive cybersecurity, so you pay one predictable rate each month. There are no added charges for on-site travel or urgent support. This structure simplifies IT budget planning and eliminates surprises, giving you complete coverage for your cloud and broader IT needs.

You benefit from over 80 technical certifications on the team and a proven track record supporting diverse industries across Chicagoland. Managed cloud services include integrated cybersecurity, strategic roadmap guidance, and a 100% money-back guarantee with a 90-day opt-out clause. You gain a single point of contact, clear accountability, and support from a provider trusted by organizations like Big Shoulders Fund and Arlington Plastics Machinery for long-term IT management.

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