Managed Desktop/Virtual Desktop Infrastructure (VDI)

Reduce IT headaches with fully managed desktops and all-in pricing, secure, seamless, and hassle-free.

Eliminate unpredictable IT costs, get all-in pricing that covers support, security, and upgrades with no surprise fees.

Protect business data with integrated MDR & EDR security baked into every managed desktop deployment.

Get up and running fast thanks to a comprehensive onboarding process and 80+ certified technical experts.

Scale desktops instantly to match business needs, with seamless support for hybrid and remote teams.

Gain confidence with a 100% money back guarantee and 90 day opt-out, no risk, only results.

Request a Quote for our Managed Desktop/Virtual Desktop Infrastructure (VDI)

What Clients Say About Managed Desktop & VDI

Discover how seamless desktop management and secure VDI help drive business results.

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

Vice President Of Commercial Operations, Pharmaceutical Company

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Director of Operations, Fox Valley Non-profit

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Executive Director, Local Public Library

Comprehensive Managed Desktop & VDI Service Details

Seamless deployment, security, and proactive IT support

Receive seamless desktop provisioning, configuration, and lifecycle management through streamlined processes that align with your business needs. Certified experts handle all setup, ensuring every user has the applications, permissions, and updates required to work efficiently. Ongoing monitoring, automatic patching, and proactive troubleshooting reduce downtime while maximizing device lifespan and performance. Every step is designed to keep your team productive and your IT environment consistent.

Protect your business with advanced cyber security built into every managed desktop and virtual desktop deployment. Services include MDR (Managed Detection & Response), EDR (Endpoint Detection & Response), and continuous threat monitoring at no additional cost. Policies are enforced centrally, reducing risk from ransomware, phishing, and malware. Regular security audits and updates ensure compliance and peace of mind for your entire organization.

Gain a complete understanding of your IT landscape with asset mapping, documentation, and onboarding support from day one. The onboarding process includes infrastructure mapping, access control, vendor and licensing review, and IT process optimization, ensuring nothing falls through the cracks. By documenting your environment up front, you set the foundation for rapid troubleshooting, smooth upgrades, and robust compliance going forward.

Scale your desktop environment up or down with ease using managed VDI solutions designed for flexibility. Support hybrid, remote, or in-office teams without hardware limitations. Virtual desktops can be deployed or retired instantly, ensuring resources match your business needs. Centralized management and cloud-based infrastructure keep costs predictable and make adding locations or users simple, no complex hardware rollouts required.

Experience true hands-off IT support with comprehensive service that covers everything from urgent issue resolution to ongoing maintenance. All-in pricing means you never face unexpected charges for support, after-hours help, or onsite visits. Dedicated account managers and technical leads provide strategic guidance and rapid response, so your business always has an expert in your corner, without juggling multiple vendors or contracts.

Every managed desktop and VDI deployment benefits from strategic technology planning, including IT roadmaps and regular performance reviews. Tap into specialized industry vertical expertise, long-term budgeting insights, and proactive recommendations designed to reduce IT issues and future-proof your infrastructure. Executive leadership access and satisfaction reviews ensure your technology investments always align with your business goals.

Our Partners

Proven Results with Managed Desktop & VDI Solutions

80+

Technical Certifications

108.25

Support Tickets/Day

99.9%

Guaranteed Uptime

Managed Desktop/Virtual Desktop Infrastructure (VDI) Boost Productivity and Security with Hassle-Free Managed Desktops section image 1

Boost Productivity and Security with Hassle-Free Managed Desktops

Unlock greater flexibility and security with managed desktop and VDI solutions built around your business needs. Enjoy streamlined desktop deployment, centralized management, and robust cyber protection, all for one predictable price. Rely on advanced onboarding and real-time support from a highly certified team, so your workforce stays productive whether in the office or remote. Every desktop is monitored, updated, and secured, giving you the freedom to focus on growth.

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Full-Service Desktop Management for Growing Teams

  • All-in pricing includes after-hours support, security, and maintenance, no hidden costs.
  • Integrated cyber security (MDR & EDR) ensures every desktop is defendable against modern threats.
  • Comprehensive onboarding maps your IT and assets for seamless deployment and ongoing support.
  • Scale up or down instantly to match evolving team sizes, ideal for hybrid or remote environments.
  • Proactive monitoring and rapid issue resolution prevent downtime and keep your business moving forward.

Request Your Managed Desktop/VDI Consultation Today

Empower your team with secure, scalable desktops and expert support.

Request More Information
Managed Desktop/Virtual Desktop Infrastructure (VDI) Experience Reliable Support and Long-Term IT Confidence section image 3

Experience Reliable Support and Long-Term IT Confidence

Future-proof your business with a managed desktop/VDI platform that evolves with you. Benefit from industry-leading certifications, private cloud options, and a team that resolves issues quickly, often on the first call. Access expert guidance, strategic planning, and in-house engineering support, all backed by a 100% money back guarantee. Experience technology that simply works so your team can deliver results every day.

Frequently Asked Questions

With managed desktop/virtual desktop infrastructure (VDI), you receive complete end-to-end IT support for all your desktops and virtual workstations. This includes hardware asset management, software updates, security monitoring, user access management, and proactive troubleshooting. You benefit from seamless onboarding, integrated cyber security, and one predictable monthly invoice, no hidden fees or surprise costs for support or onsite visits.

Managed desktop/virtual desktop infrastructure (VDI) enables your team to securely access desktops from anywhere, making it easy to add, remove, or reassign users as your business grows. With built-in cyber security protection at no extra cost, you reduce risk and ensure data compliance. All management is handled for you, so your IT scales as fast as your company does without added complexity.

Onboarding is comprehensive and designed to give you peace of mind from day one. Steps include:

  • Portal activation and user setup
  • Infrastructure and asset mapping
  • Documentation of systems and access control
  • Vendor list and IT process auditing
  • Deployment of maintenance and security tools

This ensures your environment is fully documented, secure, and ready for efficient support.

Pricing is all-in, meaning you pay a single predictable monthly fee that covers everything, from after hours support to onsite visits and cyber security. There are no added charges for travel time, urgent support, or system upgrades. This lets you budget confidently, knowing your IT needs are fully covered within one invoice.

You benefit from a 100% money back guarantee with a 90 day opt-out clause, comprehensive cyber security included at no extra cost, and a team with over 80 technical certifications. All services are delivered in-house, with no outside contractors, and you have dedicated account and technical managers. This approach delivers unmatched reliability and transparency for your IT environment.

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