Aurora Tech & IT Support

Enhance the capabilities of your IT infrastructure with our proactive IT support services.

Optimize Your IT Performance With Our Computer Support in Aurora

Improve business productivity by leveraging the technical support experience of our certified support specialist team.

Why choose OSG for IT support services in Aurora?

Get more info on our Aurora IT support and services.

Our well-trusted and longstanding technology partners

Chicago's Trusted IT Services:
What Our Clients Are Saying

We've had an outstanding experience with Attentus. Brandon P., our NetAdmin, is proactive, attentive, and truly invested in our success. He consistently checks in, anticipates needs, and ensures we're supported at every level. What really stands out is that Brandon goes the extra mile to troubleshoot issues thoroughly and stays with them until they're fully resolved. We never feel like tickets are just being closed — he makes sure the solution actually works for our team.
Sean is always friendly, approachable, and completely solution-oriented. He makes even frustrating I.T issues feel manageable and keeps things moving quickly.
Logan has been invaluable when it comes to more complex projects. He approaches challenges thoughtfully, finds clear and effective solutions, and is patient with questions — explaining things in a way that even less tech-savvy folks can understand.
Joel O., our vCIO, has been a steady leader overseeing our biggest challenges and the overall health of our systems.
The team is consistently responsive and helpful, and their customer service truly stands out. Choosing Attentus is one of the best decisions we've made — they give us confidence and peace of mind every day.
Highly recommend!

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Outsource Solutions Group
IT Support in Aurora

1730 Park Street Suite 225

Naperville, IL 60563

Our Comprehensive IT Support and Services

Proactive Aurora IT Support

Managing the information technology systems in your business requires a multi-faceted approach.

To address this, we provide a wealth of day-to-day managed services as part of our IT support suite that focus on improving system efficiency and reliability, including:

Project management
IT consulting
IT problem solving
Data security
Network management

Keep Your Data Out of Harm’s Way

Keep cyber attackers at bay with advanced cybersecurity services and strategies from a leading IT support company in Aurora.

As a leading provider of computer support in Aurora, we believe in a proactive approach to cyber security, which is why we offer:

Security awareness training
Dark web activity monitoring
Comprehensive disaster recovery planning
Next-level spam filtering and threat protection

Improve Your Network Performance

Network performance affects every aspect of your business. Let our certified professionals provide the support you need to optimize performance and protect your network from online intrusions.

Count on our computer support in Aurora to reduce network downtime and improve productivity with:

24/7 network monitoring
Scheduled maintenance
Network modernization
Server support

Aurora Tech Support

Your team could need troubleshooting and customer service at any time of the day or night. This could lead to lengthy downtime if not promptly addressed.

This is why OSG provides a team of over 30 IT professionals who are dedicated to providing top-tier outsourced IT support for Aurora clients.

When our experts encounter issues that require a closer look or on-site IT support in Aurora, we deploy our certified field technicians at no extra cost to you.

Case Studies

PROtential

PROtential is a marketing and consulting services firm, assisting with Brand development, sponsorship development, evento management, and more. They research and facilitate marketing opportunities for their clients to support their endeavors.

Phoenix Leather Goods, LLC

Phoenix Leather Goods is an online retailer that sells clothing accessories on two direct web stores as well as online marketplaces. They originally started selling only leather products, but have expanded in the past few years to offer sleepwear and branded clothing items. As an organization that primarily does business online, they rely on their IT to keep track of their inventory, process sales, and more.

Greenseed Contract Packaging

Is your IT support short-sighted? We help clients like this manufacturing firm in Batavia, Illinois to plan out their IT Budget months in advance, avoiding surprise while completing projects.

G&D Property Management Inc.

G&D Property Management Inc. manages community associations for a range of clients, including condominium, townhome and homeowner associations. Their team Works closely with associations staff and members including Board of Directors and Homeowners to provide a range of programs and services.

Big Shoulders Fund, Chicago

Big Shoulders Fund provides financial support to help working-class families attend Catholic schools in Chicago’s inner city communities. For over 10 years they have been a client of Outsourced IT Solutions Group, throughout which we have helped Big Shoulders Fund upgrade systems, avoid common IT problems, and solve issues when they occur.

Arlington Plastics Machinery

Arlington Plastics Machinery buys and sells new and used plastics machinery, providing auction, appraisal, marketing and exhibition services in the reseller market. More than five years ago, they realized they needed to invest in more effective and capable IT support – that’s why they came to Outsource IT Solutions Group.

Itasca Community Library

Itasca Community Library, a vital resource for its local community, first engaged Outsource Solutions Group (OSG) with immediate security concerns that required urgent remediation.

Itasca Community Library & Outsource Solutions Group

Itasca Community Library, a vital resource for its local community, first engaged Outsource Solutions Group (OSG) with immediate security concerns that required urgent remediation. Recognizing the importance of safeguarding their IT infrastructure, the library engaged OSG to address vulnerabilities and strengthen their security posture. What began as a focused security effort evolved into a long-term partnership, with OSG now providing fully managed services and supporting numerous large-scale initiatives.

Let’s Pave & Outsource Solutions Group

OSG launched a highly collaborative onboarding program for Let’s Pave immediately after the company became a customer, creating a smooth transition from its previous managed service provider.

Partner With OSG for Aurora’s Most Reliable IT Support and Services

Enjoy faster issue resolution backed by over 23 years of IT support experience.

Aurora IT Support Services Stats We’re Proud Of

80+

Technical certifications for our Aurora IT support specialist team

108.25

Average number of support tickets closed daily by our IT support company in Aurora

23 Years

Providing trustworthy IT computer support of Aurora

Comprehensive Computer Tech Support in Aurora

Spreading your IT needs across several support companies in Aurora can make it difficult for workers to know who to call, when and why.

When you choose OSG as your IT support provider, we cover all the bases, so you only need to call one company for all your support needs.

Call on our team for these and other services:

Experienced Team of Professionals

Our IT support and services team has over 80 industry certifications, and we are proud of their accomplishments. Their extensive experience helps us resolve more than 27,600 tickets annually.

With over 23 years of experience in IT support, we have successfully modernized IT infrastructures across Chicagoland.

Risk-Free Pricing for Clients

Tech services are only valuable to your business when they meet and exceed your expectations.

As a premier IT support company in Aurora, we prioritize the satisfaction of our clients and the protection of their systems.

With this goal in mind, we integrate cybersecurity services and after-hour support into all pricing options. Our managed services clients also receive engineering and scoping services at no additional cost.

Not satisfied with our services within 90 days of working with our team? Cancel the contract and get a full, no-hassle refund.

These offerings have helped us earn our place in the Aurora small business IT support market.

Our IT Support Services in Other Locations

Aurora Tech & IT Support

Optimize Your IT Performance With Our Computer Support in Aurora

Get more info on our Aurora IT support and services.

Our well-trusted and longstanding technology partners

Chicago's Trusted IT Services:
What Our Clients Are Saying

Outsource Solutions Group
IT Support in Aurora

Our Comprehensive IT Support and Services

Managed IT Support Services

Proactive Aurora IT Support

Aurora Tech Support

PROtential

Phoenix Leather Goods, LLC

Greenseed Contract Packaging

G&D Property Management Inc.

Big Shoulders Fund, Chicago

Arlington Plastics Machinery

Itasca Community Library

Itasca Community Library & Outsource Solutions Group

Let’s Pave & Outsource Solutions Group

Partner With OSG for Aurora’s Most Reliable IT Support and Services

Aurora IT Support Services Stats We’re Proud Of

Comprehensive Computer Tech Support in Aurora

Risk-Free Pricing for Clients

Our IT Support Services in Other Locations

Search

Aurora Tech & IT Support

Optimize Your IT Performance With Our Computer Support in Aurora

Get more info on our Aurora IT support and services.

Our well-trusted and longstanding technology partners

Chicago's Trusted IT Services: What Our Clients Are Saying

Outsource Solutions Group IT Support in Aurora

Our Comprehensive IT Support and Services

Managed IT Support Services

Proactive Aurora IT Support

PROtential

Phoenix Leather Goods, LLC

Greenseed Contract Packaging

G&D Property Management Inc.

Big Shoulders Fund, Chicago

Arlington Plastics Machinery

Itasca Community Library

Itasca Community Library & Outsource Solutions Group

Let’s Pave & Outsource Solutions Group

Partner With OSG for Aurora’s Most Reliable IT Support and Services

Aurora IT Support Services Stats We’re Proud Of

Comprehensive Computer Tech Support in Aurora

Risk-Free Pricing for Clients

Our IT Support Services in Other Locations

Search

Chicago's Trusted IT Services:
What Our Clients Are Saying

Outsource Solutions Group
IT Support in Aurora