As always Dan helps pull a rabbit out of a hat. We have battled with this server for a month and he was able to resolve the issue for us. Great work!
Great service as always!
September 17, 2020
As always Dan helps pull a rabbit out of a hat. We have battled with this server for a month and he was able to resolve the issue for us. Great work!
Had timely response from Kevin and my problem was solved with a good explanation.
Tony is a wiz and a great guy to work with....Always helpful.
Thanks for everything, Carrie!
Christian is always a pleasure to work with.
Kevin did a great job and explained why the issue happened. He also set up an icon so if the issue happens again, I can correct it.
Tony was very helpful and friendly on the phone. He quickly resolved our issue and got us up and running. We greatly appreciate his help!
Rob was great, as always.
Christian is always thorough and professional.
Robert was very helpful. He was very knowledgeable regarding IT security matters. He also stayed on task well.
Have been a long time customer and continue to be impressed with the support we get from OSG. Dan jumped on the problem and was able to resolve quickly. It saves time and this project was high level as we report to the CFO and Prophix is the accounting teams reporting solution. Fantastic work!
Joel is excellent and efficient and solved both of my issues.
Kevin was awesome, spotted something else and fixed that too!
Tony did a great job!
I was very pleased with Rob's commitment to solving the complicated problems getting my printer/scanner set up in our new home.
Kevin was knowledgeable and thorough. He made sure I had everything I needed to use this laptop at home for work.
Carrie was unbelievably helpful, knowledgeable, and a pleasure to work with!
Christian is pleasant and easy to work with.
Carrie was great!
Reoccurring issues coupled with my tech ignorance I am sure were trying for Paul. He was kind, professional and very focused on getting this to work—-which he did!
Jerry has been wonderful! he is so helpful, patient and knowledgeable! He is an asset to us!
Tony did an awesome job... it took us a while to test this with Jim, so it falls on us that this took a few extra days. No fault of Tony....
Rob did a great job for me. He solved my issue in less than 10 seconds!
Tony was great help in resolving my problem!
Kevin was, as always, very professional and helpful!
Super friendly and easy to work with!
Tony is patient, competent, and thorough, as well as a very pleasant operating manner.
Kevin quickly took care of my issue & I am back working!
Robert did a fantastic job in assisting me today. I am so technically challenged and not only did he address my needs he also provided confidence and support that went beyond just providing the service requested.
Mike was amazing-called me to fix an issue after 10pm EST- He patiently explained what was going to be done & he unfroze my laptop.
Rick was very grateful for all of Tony's assistance. He would not have been able to connect without him.
Carrie is great.
Robert is a great addition to your team. He's helped us with several issues over the last few months and he's very knowledgeable.
Joel is very knowledgeable as well as helpful. He was able to fix the issue within minutes. Thank you!
Christian did an exemplary job of resolving my issue. He identified the cause of my problem before calling me. As a result, he was able to efficiently resolve my issue during a three minute phone call.
Kevin was very helpful and solved my problem very quickly and professionally. Thank you.
Joel was great. Set up computer quickly, showed me different options and was easy to work with. Great service and extremely knowledgeable.
We love Rob
Tony is an excellent Tech Support guy, was able to solve the issue right away.
Very quick to respond and find a solution to my problem.
Fast and efficient service, Was quick to help and explain the issue.
Mike M is the BEST!
Rob was a big help and solved my issue the same day that I put in a service ticket.
Thank you for getting my home computer connected to Ellis' network as well as the printer connection in order to work from home. I am very grateful for the quick response. The employees at OSG are always very patient, knowledgeable and helpful for people like me that don't know a lot about computers!
My issue was resolved promptly. Tony was professional and easy to work with.
Christian is always very responsive!
Tony was very helpful in gaining my access to the AP folders in Outlook. I use the folders daily and I am thankful for his assistance. He was also successful in getting the new computer linked to the printer in the office. Thank you. He is very courteous and patient.
He was able to get the speaker working on the new computer as well as assisting with printer settings. Always very courteous and professional.
Quick response and resolution. Thank you!
Great work, as always. Handled in ten minutes by Joel.
Carrie is the best! She tolerates my misuse of IT phraseology!
I had issues logging in early Sunday morning. Christian called me on Sunday morning to help me with my issue. As always, he was able to resolve it quickly and I was able to complete my work.
First class service. Rob stuck with the problem until it was solved.
Kevin was great to work with!
Cloud services cover a variety of resources that a service provider delivers to the customers via the internet, in which these services are generally paid for by a monthly subscription fee. Common cloud offerings include software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS).
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