Does Your Chicagoland IT Company Offer All of This?
Since 1998, our team of trained and certified technicians, engineers, and customer service representatives have all worked seamlessly together to focus on each and every client we serve – helping them stay safe and operate efficiently with a high level of support at every level – from design to implementation to maintenance. We strongly believe in building long-term relationships with those who choose to partner with us. In that endeavor, we work to differentiate ourselves in a way that’s unparalleled to others in the industry. Ask yourself, does your IT company offer all of this…
In Their Credentials
- Technicians and engineers that are certified in leading technologies, such as Microsoft, WatchGuard, HP, Citrix, and others?
- Partnerships with the manufacturers mentioned above to give you better pricing, support, and assistance?
- Data solutions that meet current, evolving standards in terms of compliance, such as HIPAA, FINRA, SOX, and others?
In Their Flexibility
- Evaluating solutions outside of your usual deployments in the event that it’s best for you?
- Assisting across modalities, including hardware, support, telecom, cloud, virtualization, bandwidth, and more?
- Invoicing that clearly explains what work was done, why it was done, and how much time was spent?
- Answering the phone live during business hours, every time, with full-time technicians familiar with your account?
In Their Partnership
- A dedicated customer account manager to oversee your account and take care of you as needed?
- A helping hand with budget guidance, asset rotation, and 3-5 year business plans to keep you on the forefront?
- A dedication to remaining unbiased in terms of assembling options from several different vendors for review?
In Their Stability
- Extensive experience from being in business within the technology realm for more than 5-10 years at a minimum?
- Being locally owned and operated to give you peace of mind knowing they’re operating in the same landscape?
- Various forms of insurance, including liability, errors and omissions, cybersecurity, and others that are crucial?
- Current references from organizations that are similar to yours in terms of industry, challenges, and more?
In Their Plans And/Or Pricing
- Guaranteed pricing through the contract term.
- No extra charges for after hours, weekends or travel when support and/or assistance is needed?
- Multiple plans with flexible options available to suit your budget, including a plan that includes all projects or prepaid blocks of hours?
- Assistance with performing third-party application updates and/or routine disaster recovery testing?
If you answered “no” to any of the questions listed above, it’s time to find another technology partner who is able to offer you a complete, all-inclusive plan that meets all of your unique needs – from design to implementation to monitoring to ongoing support. We provide unlimited remote and onsite support, as well as the expertise needed to justify your fixed monthly investment.
Outsource IT Solutions Group, Inc. is the Leading IT Company in Chicagoland. Call (630) 701-3393 to Get Started.