I really appreciate Kevin's fast action and solution to fix our problem.
Problem resolved
January 4, 2021
I really appreciate Kevin's fast action and solution to fix our problem.
No service call needed a second time. Rob took care of all on first call!
Tony killed it today - Not only did he help me with the MS-Word issue, but also helped with two other items. A job well done.
Tony A. is the best. He always takes care of the issue at hand and still goes above and beyond if he finds something else. Thank you.
Great follow up on Rob's part to connect when I could work on it. He corrected the issue we were experiencing.
Joel answered my questions regarding email alerts ... Joel is always very patient, professional and knowledgeable.
Fantastic job, was able to find a stable permanent solution.
Mike helped me and walked me through what to do, and with patience and kindness.
Rob was great - very thorough and knowledgeable.
Joel was very professional in achieving positive results. He promptly pursued solving my problems and was easy to work with over the phone.
Robert is always very knowledgeable and helpful. Thank you!
Thank you for resetting my password so quickly Joel. Email was sent to Brian and within 10 minutes my password was changed.
John is great! Very helpful and follows up.
Robert was professional … and made additional suggestions that can be shared to the team to help others that may come across similar issues.
Tony was courteous and expeditious.
Kevin took care of the problem of scanning quickly and is working fine.
Kevin was great at communicating the problem and how he was going to fix it! As well as quick to figure out the problem to start.
Nick is great to work with.
Joel was very patient and helpful.
Kevin was extremely patient and helpful. He didn't give up until the issue with my Iphone work mail was resolved.
OSG does a thorough job and looks at all related issues.
Thank you so much for resolving my file issue so quickly!
Kevin was super quick and was great solving my issue. Thx, Kevin!!!
Robert was great to talk to, and a huge help! My fav!
Tony is a very talented and patient gentleman. He is a pleasure to work with.
Christian is fantastic - prompt, polite and knowledgeable.
Joel was very helpful and polite.
Nick did an awesome job very quickly -- and fixed the problem!
Kevin, Robert, and so many, many others have always been so good with a technically challenged person ... their expertise is appreciated.
Joel did a great job.
Tony was great and was able to resolve my issue.
Tony did a great job with his handling and explanations.
Great response time and patience!!
Joel went far above and beyond helping … with this service request … He's very knowledgeable and works very hard to complete our requests.
Rob always goes above and beyond to help me with IT issues.
Every service rep I have worked with has been outstanding - friendly, patient, helpful, and thorough.
Kevin has patience and listened to my problem. Glad he's on our team! Great asset to OSG!
Tony is always great to work with and pinpoints the issue quickly and efficiently.
Nick was on it and worked with Microsoft to get the issue fixed, it was great!
Kevin and the service team are AWESOME!!!! Thanks to Allison, too!
Tony handled my problem professionally and timely.
Rob was very knowledgeable and helpful
Joel is very helpful and knowledgeable. Always ready to help when needed.
Robert really tried everything to resolve my computer issues! I appreciated his time and effort.
Paul was able to resolve my issue very quickly.
Tony is a pro and I appreciate his timely assistance.
Christian always works quickly to complete our tasks and has great communication.
As always Dan helps pull a rabbit out of a hat. We have battled with this server for a month and he was able to resolve the issue for us. Great work!
Had timely response from Kevin and my problem was solved with a good explanation.
Tony is a wiz and a great guy to work with....Always helpful.
Thanks for everything, Carrie!
Christian is always a pleasure to work with.
Kevin did a great job and explained why the issue happened. He also set up an icon so if the issue happens again, I can correct it.
Tony was very helpful and friendly on the phone. He quickly resolved our issue and got us up and running. We greatly appreciate his help!
Rob was great, as always.
Christian is always thorough and professional.
Robert was very helpful. He was very knowledgeable regarding IT security matters. He also stayed on task well.
Joel is excellent and efficient and solved both of my issues.
Kevin was awesome, spotted something else and fixed that too!
Tony did a great job!
Kevin was knowledgeable and thorough. He made sure I had everything I needed to use this laptop at home for work.
Carrie was unbelievably helpful, knowledgeable, and a pleasure to work with!
Christian is pleasant and easy to work with.
Carrie was great!
Reoccurring issues coupled with my tech ignorance I am sure were trying for Paul. He was kind, professional and very focused on getting this to work—-which he did!
Jerry has been wonderful! he is so helpful, patient and knowledgeable! He is an asset to us!
Tony did an awesome job... it took us a while to test this with Jim, so it falls on us that this took a few extra days. No fault of Tony....
Rob did a great job for me. He solved my issue in less than 10 seconds!
Tony was great help in resolving my problem!
Kevin was, as always, very professional and helpful!
Super friendly and easy to work with!
Tony is patient, competent, and thorough, as well as a very pleasant operating manner.
Kevin quickly took care of my issue & I am back working!
Robert did a fantastic job in assisting me today. I am so technically challenged and not only did he address my needs he also provided confidence and support that went beyond just providing the service requested.
Mike was amazing-called me to fix an issue after 10pm EST- He patiently explained what was going to be done & he unfroze my laptop.
Rick was very grateful for all of Tony's assistance. He would not have been able to connect without him.
Carrie is great.
Robert is a great addition to your team. He's helped us with several issues over the last few months and he's very knowledgeable.
Joel is very knowledgeable as well as helpful. He was able to fix the issue within minutes. Thank you!
Kevin was very helpful and solved my problem very quickly and professionally. Thank you.
Joel was great. Set up computer quickly, showed me different options and was easy to work with. Great service and extremely knowledgeable.
Microsoft is getting us all pumped up and ready for the next wave of Windows 10 updates coming in the second half of 2020.
Before that time arrives, let’s remove some potential anxiety and look at the five fun features currently available on Windows 10. These new features increase your security, boost your creativity, and are designed to help you manage your valuable time. Who doesn’t want more time for creativity?
Passwordless (Not The Official Name)
Believe it or not, you can now have more security on your device by removing your passwords. All you need to do is sign in to Windows with Microsoft accounts on your device. Go to Start > Settings > Accounts > Sign-in options, and then turn on Require Windows Hello sign-in for Microsoft accounts. That’s it. You just gave yourself more security.
Magnifier
In Windows 10, you have a feature known as Magnifier. If you have vision problems, this feature allows you to enlarge the screen for better viewing. It doesn’t stop there. Magnifier also has a new text-to-speech feature that reads text aloud from applications and browsers, and users can use and control playback.
Finding The Text Cursor
I don’t know about you, but it is incredibly frustrating to move the mouse in circles so that I can spot the cursor. Wouldn’t you agree? Well, it looks like Windows 10 has a feature for that too. Look inside your Ease of Access section inside your settings. There, you can turn it on and select different cursor colors.
See Pointer Easier
Another area inside your Ease of Access section is the settings for making it easier for you to see your mouse pointer. If you didn’t know, Windows 10 lets you select how big you want to make the mouse pointer, and you have four color options to choose from, i.e., White, Black, Inverted, or Custom.
Microsoft On Your Android Phone
If you have ever wanted Microsoft on your Android phone, you are now in luck. Over at the Google Play Store, you can find Microsoft Launcher when you type it in the search box from your phone. Once installed, you can sync your Microsoft 365 documents and calendar and get daily Bing wallpapers.
Along with the features mentioned, Windows 10 has other fascinating benefits waiting inside for you to test, play with, and discover a whole new world of computing. You can make your apps look sleek, add emojis from your keyboard, use the snip and sketch app to capture, mark up, and share creative images. You can also pause updates until it’s convenient for you to proceed with the installation. More importantly, Microsoft wants you to keep your PC healthy, and they provide a feature for that too.
Like with all software vendors and developers, we anticipate new features, better performance, and time-saving productivity tools from Microsoft. The only thing we currently know for sure from the Microsoft Windows blog is Windows 10, version 20H2 is scheduled for release sometime during the second half of 2020.
According to Microsoft, the delivery for the update is supposed to come optimized for those running the current Windows 10, May 2020 update. As a bonus to those currently using this update on their PC, the version 20H2 installation is supposed to be a faster installation, similar to monthly updates. As for actual release dates, that is not known at this time.
As we dig deep into the Microsoft Windows 10 platform, we are always finding a hidden gem or feature we love to pass along to others. Of course, we look for vulnerabilities and weaknesses that can affect a business or an organization. Every now and then, even professionals like our team at Outsource IT Solutions Group love to hunt and be the first to discover what the latest fun features are inside a program.
If you have any Windows 10 questions or you want us to reveal our latest find, click here and ask or call us at (630) 701-3393.