Nick was on it and worked with Microsoft to get the issue fixed, it was great!
Protecting your computer and technology from viruses, malware and spyware is an important part of keeping your business safe. Recently, ransomware has become the newest threat to infect users.
Ransomware is a type of virus or malware that could prevent you from accessing your system. Once you’re infected, the only ways to get your system back are to either pay a fee to the hacker or recover it from backup, which could be time consuming and expensive.
ITNews recently shared some advice about what to do if your data is taken hostage by ransomware.
Most people don’t know what to do when ransomware infects their computer, and dealing with the hackers can be complicated. If your business has an IT team, they should already have a plan in place to follow in case of a ransomware attack. Depending on the risk of your data and the impact on your company, they will notify the proper authorities.
Another option is to try and recover your data. If you back up your data, then just recover your system to the last save point. You could also attempt to recover data through shadow copies or a file recovery software tool, but some ransomware will even delete those options. If your data is backed up, and the backup is reliable, then you can just ignore the demand and restore your system. This approach, however, could still be costly and require downtime.
If you don’t have an IT security team, you may end up just paying the ransom or accepting the loss of your data or system. You will have to weigh the cost of the ransom and the cost of just buying a new system.
The last resort should be to pay the ransom. You should consult everyone you can before bowing to the hackers. Even if you pay the ransom, there’s still a chance your data won’t be turned over, or even worse, it could be corrupted.
If you’re worried about ransomware, contact us today. We have the expertise to help you avoid this situation, or once you’re infected, we can help determine the best course of action.