Naperville IT Managed Services

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Outsource IT Solutions Group Provides Managed IT Services for Businesses in Naperville

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Help Desk
Support

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IT
Staffing

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Network
Monitoring

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Disaster
Recovery

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Streamline Your Business with Managed IT Services

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Outsource IT Solutions Group, Inc. serves Naperville and all surrounding Chicago suburbs by offering comprehensive IT services that will efficiently tackle any and all technological issues. Call 630.701.3393 for a consultation today.

Unlike other computer consultants who profit from the failures in your IT environment, our goal is to prevent computer problems from escalating into downtime, data loss, interruptions in business, and financial loss. In fact, Outsource IT Solution Group’s Hassle-Free program doesn’t allow us to profit from your technology problems in any way.

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The Key Difference

The key service difference that OSG offers over our competition is that our Hassle Free managed services program includes everything.

No additional billing for any major projects, upgrades, or service related time. This “fixed fee” arrangement allows businesses to enjoy the benefits of outstanding IT services which cover the initial assessment, project planning, troubleshooting, virus removal, help desk, checking and testing the backups and implementing other best practices, security and compliance consulting, software inventory management, and anything else that the customer needs related to maintaining and servicing their network and computer systems at one fixed monthly price no matter how much time is involved in the process. In other words, OSG as your technology partner will have a vested interest in your systems running smoothly and performing well. No long term contracts and 100% money back guarantee on the first month of service make OSG’s Hassle Free managed service program the best IT support solution available for businesses of all sizes.

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MSPs (Managed Service Provider) have become an attractive option for many organizations and should be an integral part of your overall business strategy, involving senior executives and key IT staff. The decision to hire an MSP is not one that should be made lightly. It is a decision that can have a significant, long-lasting influence on the reputation and the performance of your organization. If you are interested in how you can benefit strategically, financially, and technologically by working with an MSP, please contact Outsource Solutions Group.

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The Benefits of Managed IT Services for your Small Business

  • Avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place.
  • Experience faster performance, fewer “glitches”, and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang-up, and crash.  Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
  • No need for an in-house IT staff.  It will feel like you have one, but without the costs.  As a Hassle Free-IT client, you’ll have access to a knowledgeable support staff that can be reached quickly if you have any kind of problem or question.
  • Substantial discounts on IT services.  Most IT firms will nickel and dime you over every little thing they do:  under these programs, you’ll have the option to pay one flat, affordable rate and get all the technical services you need.  No hidden charges, caveats, or disclaimers.
  • Eliminate travel time and receive quicker problem resolution. Remote monitoring will enable us to access and repair most network problems right from our office.  There may be no need for us to visit your office. If we do have to make a site visit we don’t charge travel time or higher rates for evenings and weekend work
  • IT costs become a single line budget item. You will be able to budget for network support just like rent or insurance and avoid unexpected emergency costs.
  • We will safeguard your data. The data on the hard disk is always more important than the hardware that houses it.  If you rely on computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.
  • Get rid of viruses, spyware and malware. You will stop annoying pop-ups and spyware from taking over your computer and network.
  • Peace of Mind.   As business owner, you already have enough to worry about.  We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it.
  • Roll over hours.  There are no restrictions on how you use Pre-Paid time. The hours never expire and will roll over until completely utilized.

Frequently Asked Questions

If I sign up for this program, what is my commitment?

We request that clients sign up for a 12 month commitment to allow us to allocate the appropriate resources to your account; however you may also cancel at any time, without penalty, as long as you give us 90 days written notice.

Will you guarantee that I won’t have any technical problems or downtime?

No, we cannot guarantee that you will never have any technical problems or downtime – no one can.  However, we will guarantee you will see a significant drop in the number of problems you experience and a dramatic improvement in the speed, performance, and reliability of your system.  Plus, depending on the plan level you select, we will resolve any computer network problems without billing you additional fees.

Managed IT Consulting Services and Support Chicago and Suburbs

Outsource IT Solutions Group provides Managed IT Consulting Services and Support throughout the Chicago area including, but not limited to, the following cities:

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