Tony did a great job with his handling and explanations.
A Help Desk is an information and assistance resource that troubleshoots problems with computers and networks.
Maybe you have a go-to employee in your organization that your staff goes to when there are IT problems. Maybe he knows “enough to be dangerous” but not enough to solve the most complex problems. OSG can provide whatever level of support you need. We can handle all of your problems or just the ones that your staff can’t resolve.
Outsource IT Solutions Group, Inc., located in Naperville Illinois (IL), provides comprehensive IT Help Desk support to small businesses in Elgin (60120, 60121, 60123, 60124) and all Chicago suburbs. We provide Help Desk support to our customers via phone, internet, and/or e-mail. Our Help Desk service provides our Elgin customers a single point of contact, to receive technical assistance on various computer related issues. We manage these requests via a Help Desk incident tracking system that allows us to track user requests with a unique ticket number. On-site support is available on an as needed basis. We will help you choose, and implement, the right IT Help Desk services for your Elgin business to effectively manage your day-day technical environment. Give us a call at 630-701-3393 or contact us via email.
OSG provides comprehensive IT Help Desk support for questions and problems concerning all aspects of computer technology.