microsoft-product-support 2017-07-17T14:36:23+00:00

Microsoft Product Support in Naperville, Aurora, Chicago and the Suburbs

Outsource IT Solutions Group, located in Naperville IL, has been providing comprehensive support for all Microsoft products since 1998.  As a long-term Microsoft partner we have many Microsoft support certifications.

Microsoft Cloud Champion

The SMB Cloud Champions Club Program offers eligible U.S. Microsoft Partner Network members support to help grow their Online Services business. It includes resources, funding and training for partners that have demonstrated a commitment to building a Microsoft Online Services practice by meeting the Program’s eligibility requirements.

Microsoft Gold Solution Provider

When you attain the Microsoft Gold Solution Provider competency, you showcase your expertise in providing solutions based on the most current technology and IT-solutions knowledge to help small and mid-sized businesses with their unique challenges.

Microsoft Small Business Specialist

To qualify as a Small Business Specialist, you must have proven expertise in marketing, selling, planning, and building solutions for small businesses.

Microsoft Value Added Reseller (VAR)

The Microsoft Small and Medium Business (SMB) Value Added Reseller (VAR) Champion’s Club recognizes the top U.S. VAR’s that are making an impact in the SMB market.  It offers rebates, funds, and support to help you take your business to the next level.

Windows Operating System Support

Windows 7 Operating System Consulting Services and Support

Even though Microsoft recently released its new operating system Windows 8, its predecessor will be around for a long time.  Windows 7 was released in October of 2009, it was intended to be a focused, incremental upgrade to the Windows line, with the goal of being compatible with applications and hardware with which Windows Vista and earlier operating systems were already compatible.

Windows 8 and 8.1 Operating System Consulting Services and Support

Windows 8 is a completely redesigned operating system that’s been developed from the ground up with touch screen use in mind as well as near-instant-on capabilities that enable a Windows 8 PC to load and start up in a matter of seconds rather than in minutes. Windows 8 will replace the more traditional Microsoft Windows OS look and feel with a new “Metro” design system interface that first debuted in the Windows Phone 7 mobile operating system. The Metro user interface primarily consists of a “Start screen” made up of “Live Tiles,” which are links to applications and features that are dynamic and update in real time.  Windows 8 supports both x86 PCs and ARM processors.

Windows 8.1 Operating System Consulting Services and Support

Windows 8.1 provides the best user experience on all types of devices:

  • Personalize your Start screen with the people, apps, and information that matter most to you and with unique designs, colors, photos, and live tiles that give you instant information.

  • Windows 8.1 has the new Start screen, but also still has the familiar desktop where you can do everything that you are used to doing with Windows.

  • Great apps are built in, and there are many more (number may vary by region) additional apps in the Windows Store to suit everyone’s interests and needs.

  • File copying has been improved so you can pause large jobs, view the progress of multiple copy jobs at the same time, and more easily manage conflicts.

  • Faster boot times, longer battery life, and better security. New security features include built-in, anti-virus software (Windows Defender) and an improved Smart Screen Filter for preventing malware infections.

Windows 10 Operating System Consulting Services and Support

Windows 10 is the productivity software that individuals and corporations have been asking for. It has been built collaboratively with customers, and embraces its history while learning from the past to create something that’s both functional and familiar. With this combination, Windows 10 is the operating system that takes us from the modern day into the future.

Windows Server 2008 Consulting Services and Support

Windows Server 2008, released in February of 2008, helps IT professionals increase the flexibility and reliability of their server infrastructure while offering developers a more robust web and applications platform for building connected applications and services.  Windows Server 2008 is built from the same code base as Windows Vista and shares much of the same architecture and functionality.

Windows Server 2008 R2 Consulting Services and Support

Windows Server 2008 R2 is the best upgrade to your Windows Server 2008 data center, helping to keep your infrastructure powerful, well managed and secure today, while enabling new paradigms like public and private cloud computing tomorrow.

Windows Server 2012 Consulting Services and Support

Windows Server powers many of the worlds’ largest data centers, enables small businesses around the world, and delivers value to organizations of all sizes in between. Windows Server 2012 redefines the server category, delivering hundreds of new features and enhancements spanning virtualization, networking, storage, user experience, cloud computing, automation, and more. Simply put, Windows Server 2012 helps you transform your IT operations to reduce costs and deliver a whole new level of business value.

Windows Server 2012 R2 Consulting Services and Support

At the heart of the Microsoft Cloud Platform vision, Windows Server 2012 R2 brings Microsoft’s experience delivering global-scale cloud services into your infrastructure with new features and enhancements in virtualization, management, storage, networking, virtual desktop infrastructure, access and information protection, the web and application platform, and more.

Windows Server 2016 Consulting Services and Support

At the heart of the Microsoft Cloud Platform, Windows Server 2016 brings Microsoft’s experience with delivering global-scale cloud services into your infrastructure. Windows Server 2016 provides a wide range of new and enhanced features and capabilities spanning server virtualization, storage, software-defined networking, server management and automation, web and application platform, access and information protection, virtual desktop infrastructure, and more. Microsofts’s Windows Server 2012 R2, was very popular so Windows Server 2016 needs to deliver.  The latest server operating system promises some new features to support customer’s Data Centers.  Key features include:

  • Nano Server

  • PowerShell Direct

  • Linux Secure Boot

  • Rolling upgrades for Hyper-V and Storage clusters

  • Windows Server Containers and Hyper-V Containers

  • Hot add & remove of virtual memory network adapters

  • Nested virtualization

  • Docker Support

  • New Host Guardian Service and Shielded VMs

  • Storage Spaces Direct

Microsoft Azure, Microsoft’s Integrated Cloud Computing Solution

Azure is the name of Microsoft’s cloud platform. It is a collection of integrated services—computer, storage, data, networking, and applications that help you do more, faster while saving money.

Microsoft SharePoint Consulting and Support

Microsoft SharePoint is a software platform and a family of software products developed by Microsoft for collaboration, file sharing, document and file management, enterprise search and business intelligence.  You can use it as a secure place to store, organize, share, and access information from almost any device. All you need to access your Company’s Sharepoint site is a web browser.

Office 365 Consulting and Support

Microsoft Office 365, is the company’s next generation in cloud productivity that brings together Microsoft Office, SharePoint Online, Exchange Online and Lync Online in an always-up-to-date cloud service. Office 365 makes it easier for millions more organizations to get and use Microsoft’s award-winning business productivity solutions via the cloud. With Office 365, people can work together more easily from anywhere on virtually any device, while collaborating with others inside and outside their organization in a simple and highly secure way

Skype For Business

In 2015, Lync became know as “Skype for Business”. It will include a new server release and upgrades to Office 365 while integrating millions of Skype users into the business environment.  To take advantage of the integration of Skype and Lync, current Lync server clients will need to upgrade to the Skype for Business Server.  No hardware upgrades would be required, just an OS upgrade.  If you are an Office 365 customers the updates will be automatic.

Skype for Business/Microsoft Lync is an enterprise-ready unified communications platform. Skype for Business connects people everywhere, on Windows 8 and other operating systems including mobile devices, as part of their everyday productivity experience. Skype for Business provides a consistent, single client experience for presence, instant messaging, voice, video and a great meeting experience. Users can connect to anyone on Skype, enabling rich communication with hundreds of millions of people around the world.

Hosted Microsoft Exchange Online Consulting and Support

Microsoft Exchange Online is a hosted enterprise messaging service from Microsoft. It provides the robust capabilities of Microsoft Exchange Server as a cloud-based service. With Exchange Online, we can help your IT team deliver sophisticated messaging capabilities without the operational burden that comes from on-premises software.

Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange Online provides hosted email, calendar and contacts on your PC, phone and web browser. This includes: Built-in anti-virus and anti-spam filters protect your information and help you focus on what’s most important; Mobile sync to hundreds of devices means you can access and update your info while on the go; 99.9% uptime commitment with financially-backed SLA; Live phone support 24 hours a day, 7 days a week, 365 days a year.

Microsoft Product Support Chicago and Suburbs

Outsource IT Solutions Group is a Microsoft Value Added Provider (VAR) and provides Microsoft product support throughout the Chicago area including, but not limited to, the following cities:

  • Arlington Heights
  • Aurora
  • Bartlett
  • Batavia
  • Bensenville
  • Bloomingdale
  • Bolingbrook
  • Carol Stream
  • Chicago
  • Cicero
  • Clarendon Hills
  • Crestwood
  • Darien
  • Des Plaines
  • Downers Grove
  • Elgin
  • Elk Grove Village
  • Elmhurst
  • Evanston
  • Franklin Park
  • Glendale Heights

 

 

  • Glen Ellyn
  • Geneva
  • Hinsdale
  • Hoffman Estates
  • Itasca
  • Joliet
  • La Grange
  • Lisle
  • Lombard
  • Montgomery
  • Mt. Prospect
  • Naperville
  • North Aurora
  • Oak Brook
  • Oak Brook Terrace
  • Oak Lawn
  • Orland Park
  • Oswego
  • Palatine
  • Palos Heights
  • Plainfield

 

 

  • Rolling Meadows
  • Romeoville
  • Roselle
  • Schaumburg
  • Schiller Park
  • Skokie
  • St. Charles
  • Streamwood
  • Villa Park
  • Warrenville
  • Waukegan
  • Westchester
  • West Chicago
  • Western Springs
  • Westmont
  • Wheaton
  • Willowbrook
  • Winfield
  • Woodridge
  • Yorkville