Tech Insights From Your Chicagoland Technology Partners

Why Is ITSM Important For Local Business?

With today’s businesses moving a large portion of their information technology operations to the cloud, having holistic IT services management is more important than ever before. Making this shift provides organizations with an unprecedented level of flexibility, and cloud solutions are generally more affordable. However, you may find that you’re introducing a greater level of complexity as y...

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Technology Spotlight: What Happened When A Public Library Had A Water Leak?

Public Library IT Equipment Flooded! Thanks To Outsource IT Group’s Responsive Help Desk Support– They Were Able To Remain Open A Public Library that serves a large suburban community outside of Chicago has a unique mission. Their staff works to be a catalyst, advocate and place to advance the vision and ideals of the community. Whether it's through the items that the Library buys for col...

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Cloud Computing For Lawyers (2019 Introductory Guide)

Attorneys have unique needs for the storage of information while needing to access data on clients and cases from remote locations. That’s why cloud computing has become such a popular option for lawyers. However, the value of cloud computing needs to be tempered with concerns about security and privacy. Below is your 2019 introductory guide to cloud computing for lawyers. What Is Cloud Com...

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Severe Ransomware Attack Hits Global Firm

Norsk Hydro just got hit with a major ransomware attack that took down their entire worldwide network. It happened this morning, Tuesday, March 19, 2019, and we wanted to share this with you. They experienced widespread system outages. This has been such a disaster that their aluminum production plants are now operating manually. All of their 35,000 employees worldwide have been affected. For det...

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Reduce Travel Costs & Expense With Video Calling Apps

Endless airline terminals. Overpriced airport food. Overly-close seating on packed planes. What’s there to love about business travel? Sure, there are some road warriors who appreciate never having to clean a room or make a bed as they spend all their time in hotels, but for most people, business travel is simply something to be endured. Even 10 years ago, it would have been challenging to have ...

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New Threat Advisory: TrickBot (Warnings/Recommendations)

TrickBot is up to its tricks again. Once cyber experts get a handle on it, TrickBot releases new modules that advance its capabilities. Here’s what you need to know to protect your organization from TrickBot. Don’t Get Tricked By TrickBot TrickBot is up to its tricks again. Once cyber experts get a handle on it, TrickBot releases new modules that advance its capabilities. Here’s what you ne...

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What Is A Business Continuity Plan?

Creating a business continuity plan is one of the most important things a company can do. Business continuity ensures that your business is back up and running after a critical disruption, such as a natural disaster or cyberattack. What Is Business Continuity? Business continuity is a big-picture approach that ensures normal business operations are continued during an emergency. It’s designed t...

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Happy St. Patrick’s Day This Sunday

March 17th is one of our favorite days of the year – St. Patrick’s Day. For some, it’s a day to celebrate centuries of rich culture and Irish heritage, and for others, an opportunity to have a pint or two with friends.   However you’ll be spending this St. Paddy’s, our team hopes you have a fun and safe 17th. ...

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What Are The Benefits Of Managed Services To Local Companies

Depending on their scope and impact on your workday, tech issues can take hours to resolve, if not days. In some cases, you may spend far too much time tracking down a problem, only to come up empty-handed in the end. In others, such as security breaches, you may not even know there is an issue until the damage has been done. If you and your team have been handling any tech issues that arise on y...

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How To Create Information Gathering Forms With Microsoft Office 365

It may surprise you, but Microsoft Office 365 has a fantastic solution for creating simple quizzes, polls and surveys — and you already have access to this functionality! Microsoft Forms is relatively new, as it was only launched in June 2016, but this lightweight web app is an excellent way to gather feedback or plan activities. You can even use the information offline, which makes it handy ...

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