Thank you, John for completing my transition to the new computer effectively and efficiently.
Find the right service to improve your staff’s productivity, monitor their activity, and protect your internal network with one of the many options that Outsourced IT Solutions Group, Inc. provides to small business throughout Chicago and the surrounding suburbs. Call 630.701.3393 for a consultation today.
Are your employee’s putting your network at risk by opening up rogue emails? Email Phishing is an epidemic. More than ever your employees are the weakest link in your network security.
Hackers are very clever when it comes to gaining access to sensitive employee/corporate information. They will send out emails that look legitimate, but once opened can severely damage a corporation’s network; leaving it open to Ransomware or theft of sensitive employee and corporate information. By using KnowBe4’s integrated security awareness training and its simulated Phishing platform you can help protect your corporation from these attacks.
KnowBe4 has become the world’s most popular integrated Security Awareness Training and Simulated Phishing platform. Thousands of enterprise accounts are using it, 25% of which are financial institutions. With OSG’s help you can now have access to a tool that allows you to better manage the urgent IT security problems of social engineering, spear phishing and ransomware attacks. You will be able to train your employees and test their ability to avoid letting the hackers in.
Internet Content Filtering gives you the ability to control the websites that your employees have access to. Unless you are proactive, employees with Internet access have unlimited online access to entertainment, video poker, music downloads, shopping, videos, banking and more. Recent studies show that over 50% of employees use the internet for an average of 3 hours a day for non-work activities.
Make sure your employees know what your expectations are with regards to using the Company Computer for personal use. Some personal use is inevitable, but make sure your employees know what you feel is reasonable. And, make sure that they understand the consequences. Each employee should receive a copy of the policy and be required to sign it and return it to management. It is important to note that there are some studies that indicate tightening the internet access policy too much can have a negative impact on productivity. Most importantly, make sure that you have an Internet Content Filter in place.
The proliferation of powerful Smart Phone devices has made it possible for your employees to bypass their company computer and get straight to the internet from their phones. This is much harder to monitor, but make sure that a policy is in place. You wouldn’t allow an employee to talk on their cell phone for 3 hours a day, you need to make sure your policies extend to personal device internet usage while on the clock. Your smart phone usage policy needs to be included in your Internet Usage Policy.
There are tools available to be able to report on your employee’s Internet activity. This can give you insight into who in your organization (if anyone) is abusing your policy and how much productivity loss you are incurring. Make sure that you let your employees know (in your Internet Usage Policy) that you have the right and the ability to monitor their activity on Corporate resources. Just making the logging and the ability to monitor “public knowledge” is enough to deter much of the wasteful activity.
Sounds complicated…but it’s not. It is relatively easy to block out the most offensive sites as well as other categories. Do not rely on a consumer quality router, make sure that you get a firewall that is suitable for a business environment. Typically, a piece of hardware is installed on your network and its job is to block any specific web sites or categories of web sites. There are literally dozens of different models and pricing structures for these devices. The most basic ones allow you to control the types of web sites your employees can visit by blocking them altogether. There are other models that allow you to control the things your employees can or cannot download, and the speed at which they are allowed to access certain sites. You can also control which activities get the highest Internet speeds (for example, payroll web site) and which sites will only work if no other work-related functions are happening at the same time. For a nominal setup cost and an annual subscription fee you can dramatically improve your staff’s productivity and the stability of your network (which will lower your IT support costs).
Outsource IT Solutions Group provides Employee Productivity Consulting Services and Support throughout the Chicago area including, but not limited to, the following cities: