Windows 8.1 Technical Support Naperville, Aurora, Chicago Il

Outsource IT Solutions Group, located in Naperville IL, has been providing comprehensive support for all Microsoft products since 1998. 

Windows 8 is a completely redesigned operating system that’s been developed from the ground up with touchscreen use in mind as well as near-instant-on capabilities that enable a Windows 8 PC to load and start up in a matter of seconds rather than in minutes. Windows 8 will replace the more traditional Microsoft Windows OS look and feel with a new “Metro” design system interface that first debuted in the Windows Phone 7 mobile operating system. The Metro user interface primarily consists of a “Start screen” made up of “Live Tiles,” which are links to applications and features that are dynamic and update in real time.  Windows 8 supports both x86 PCs and ARM processors.

What is The Difference Between Windows 8 and Windows 8.1?


Windows 8.1 provides the best user experience on all types of devices:

  • Personalize your Start screen with the people, apps, and information that matter most to you and with unique designs, colors, photos, and live tiles that give you instant information.

  • Windows 8.1 has the new Start screen, but also still has the familiar desktop where you can do everything that you are used to doing with Windows.

  • Great apps are built in, and there are many more (number may vary by region) additional apps in the Windows Store to suit everyone’s interests and needs.

  • File copying has been improved so you can pause large jobs, view the progress of multiple copy jobs at the same time, and more easily manage conflicts.

  • Faster boot times, longer battery life, and better security. New security features include built-in, anti-virus software (Windows Defender) and an improved Smart Screen Filter for preventing malware infections.


What’s new in Windows 8.1 Pro?

Windows 8.1 Pro provides enhanced features to connect to company networks, access files on the go, encrypt data, and more.

  • Tools to let you connect to corporate networks.

  • Data encryption and protection.

  • Remote Desktop Connection, so you can get to your computer when you are away.


Can you use Windows 8.1 with a mouse and keyboard?

Windows 8.1 works great on both touch and non-touch systems. You can take full advantage of everything Windows 8.1 has to offer with a mouse and keyboard.

Do Windows 8.1 devices have my favorite apps?

The Windows Store has many favorites to choose from-apps like Twitter, Facebook, Skype, and Angry Birds Star Wars. Additionally, pin websites to your Start screen and use them like apps.

Apps on Windows do more than ordinary apps. Multitask up to four apps (the number of apps you can multitask depends on the screen resolution) side by side, view real-time app info on the live tiles from your Start screen, search all your apps from one place, and share content between apps without leaving the app you are using. Microsoft Office Home & Student 2013 RT and Outlook 2013 RT are included on Windows RT 8.1 devices.

How easy is it to use the Start screen with a mouse and keyboard?

It is actually simple and natural. Here are a few basics:

  • Click on tiles to launch apps, including the Desktop Tile to open the desktop.

  • From the Start screen, start typing to quickly find apps, documents, and more.

  • Right-click on tiles and in apps to reveal menus.

  • Use the scroll bar at the bottom of the screen or your mouse wheel to move to the left or right.

  • Access charms like Search, Share, and Settings by moving the mouse pointer to either right corner of the screen.

  • Switch apps by moving the mouse pointer in the upper left corner and slide down the left side of the screen to access the apps currently running.

  • To close an app, click and drag the top edge to the lower edge of the screen.


I would like to use the touch gestures in Windows 8.1 but cannot afford a touch computer. What are my options?

Touch devices have dropped considerably in price-you might be surprised at the prices if you have not looked recently. You may also consider purchasing a laptop with a touch pad that supports gestures. These touch pads allow you to swipe and pinch on the touch pad just like you would on a touchscreen.

Have More Questions?  Call Today 630-701-3393.


Top 10 New Business Features in Windows 8

1. Trusted boot/secure boot (UEFI)

This implements a secure boot process and allows the machine to verify the integrity of the network environment, thus preventing malicious code from executing before the computer boots into the operating system. This means that your machine is protected before the Anti-Virus/Anti-Malware software is able to load when booting up, protecting you against attacks such as root-kits.

2. Windows-to-go (Enterprise Edition)

This is a fully manageable corporate Windows 8 desktop on a bootable USB drive. As an example, this allows employees to take the USB drive home and use Windows-to-go at home instead of connecting via a VPN connection, creating a more secure BYOD option for employees.

3. File History

This is a robust, automatic, and silent backup service app that continuously protects files stored in libraries, desktop favorites, and contact folders. This uses an external drive.

4. Boot speed and overall system performance

Windows 8 was built on the Windows 7 platform but boasts even more improved speed and performance. You will notice a difference!

5. VDI Enhancements – Client Hyper V (Enterprise Edition)

Desktop virtualization has been enhanced with Microsoft RemoteFX. If you’re an Enterprise Edition user, you can have a rich desktop experience so that you can use 3D graphics, USB peripherals, and touch-enabled devices across any type of network, LAN or WAN. Windows 8 also includes Client Hyper-V, which allows you to run up to four virtualized operating systems on your desktop.

6. PC Refresh, Restore and Reset

Restore allows you to quickly and easily return your PC to an earlier state. Refresh allows you to keep all of your personal data and Metro-style apps when restoring. Reset allows you to start over from the factory default settings. This is now a ‘Push Button’ operation as opposed to a complete reinstall.

7. Side-loading of Apps

Enterprise domain joined devices or PCs can be licensed to use apps from the Windows store in addition to corporate apps from the IT department that do not come from the store.

8. Picture password

For touch devices, this improved security feature allows you to create a custom design on a picture that must be matched in order to log in to the operating system.

9. Built for mobile usage

Mobile broadband support is built in with easier management and quicker connection. This includes a one-click airplane mode.

10. Enhanced security: BitLocker, AppLocker, and SmartScreen

BitLocker is built into Windows 8 Pro and allows you to encrypt your device. AppLocker, built into the Enterprise edition, locks down your machine to only allow usage of specific apps (when using in Kiosk mode, for example). SmartScreen (also in Enterprise) protects you again social engineering attacks and download infections.

Microsoft Windows 8 IT Product Support Chicago and Suburbs

Outsource IT Solutions Group is a Microsoft Value Added Provider (VAR) and provides support for the Windows 8 Operating System throughout the Chicago area including the following cities:

  • Addison
  • Arlington Heights
  • Aurora
  • Barrington
  • Bartlett
  • Batavia
  • Bedford Park
  • Bellwood
  • Bensenville
  • Berkeley
  • Berwyn
  • Bloomingdale
  • Bolingbrook
  • Bridgeview
  • Broadview
  • Brookfield
  • Burbank
  • Burr Ridge
  • Carol Stream
  • Chicago
  • Cicero
  • Clarendon Hills
  • Crest Hill
  • Crestwood
  • Darien
  • Des Plaines
  • Downers Grove
  • Elburn
  • Elgin
  • Elk Grove Village
  • Elmhurst
  • Elmwood Park
  • Evanston
  • Forest Park
  • Fox Valley
  • Franklin Park
  • Glendale Heights
  • Glen Ellyn
  • Geneva


  • Hanover Park
  • Harwood Heights
  • Hickory Hills
  • Hillside
  • Hines
  • Hinsdale
  • Hoffman Estates
  • Homer Glen
  • Itasca
  • Joliet
  • Justice
  • Lafox
  • La Grange
  • Lemont
  • Lincolnwood
  • Lisle
  • Lockport
  • Lombard
  • Lyons
  • Maywood
  • Medinah
  • Melrose Park
  • Montgomery
  • Mooseheart
  • Mt. Prospect
  • Mount Prospect
  • Naperville
  • Niles
  • North Aurora
  • Oak Brook
  • Oak Brook Terrace
  • Oak Lawn
  • Oak Park
  • Orland Park
  • Oswego
  • Palatine
  • Palos Heights
  • Palos Hills
  • Palos Park
  • Plainfield
  • River Forest
  • River Grove
  • Riverside
  • Rolling Meadows
  • Romeoville
  • Roselle
  • Rosemont
  • Schaumburg
  • Schiller Park
  • Shorewood
  • Skokie
  • South Elgin
  • St. Charles
  • Stone Park
  • Streamwood
  • Sugar Grove
  • Summit Argo
  • Villa Park
  • Warrenville
  • Wasco
  • Waukegan
  • Wayne
  • Westchester
  • West Chicago
  • West Dundee
  • Western Springs
  • Westmont
  • Wheaton
  • Willowbrook
  • Willow Springs
  • Winfield
  • Wood Dale
  • Woodridge
  • Worth
  • Yorkville