I really appreciate Kevin's fast action and solution to fix our problem.
Great Job!
December 29, 2020
No service call needed a second time. Rob took care of all on first call!
Tony is fabulous!
December 29, 2020
Tony killed it today - Not only did he help me with the MS-Word issue, but also helped with two other items. A job well done.
Thank You Tony!
December 24, 2020
Tony A. is the best. He always takes care of the issue at hand and still goes above and beyond if he finds something else. Thank you.
Helpful and Professional
December 22, 2020
Great follow up on Rob's part to connect when I could work on it. He corrected the issue we were experiencing.
Thanks Joel!
December 22, 2020
Joel answered my questions regarding email alerts ... Joel is always very patient, professional and knowledgeable.
Nice work Team!
December 21, 2020
Fantastic job, was able to find a stable permanent solution.
No one is better than Mike
December 17, 2020
Mike helped me and walked me through what to do, and with patience and kindness.
Rob did a great job
December 14, 2020
Rob was great - very thorough and knowledgeable.
Thanks for the help Joel!
December 12, 2020
Joel was very professional in achieving positive results. He promptly pursued solving my problems and was easy to work with over the phone.
Robert is always very knowledgeable
December 10, 2020
Robert is always very knowledgeable and helpful. Thank you!
Thank you for resetting
December 8, 2020
Thank you for resetting my password so quickly Joel. Email was sent to Brian and within 10 minutes my password was changed.
John is great!
December 4, 2020
John is great! Very helpful and follows up.
Nice work, Robert!
November 25, 2020
Robert was professional … and made additional suggestions that can be shared to the team to help others that may come across similar issues.
Thanks!
November 24, 2020
Tony was courteous and expeditious.
Kevin helped quickly
November 20, 2020
Kevin took care of the problem of scanning quickly and is working fine.
No one is better than Kevin!
November 17, 2020
Kevin was great at communicating the problem and how he was going to fix it! As well as quick to figure out the problem to start.
Thanks Nick
November 17, 2020
Nick is great to work with.
Joel did a great job
November 13, 2020
Joel was very patient and helpful.
Kevin was extremely helpful
November 11, 2020
Kevin was extremely patient and helpful. He didn't give up until the issue with my Iphone work mail was resolved.
Great Job
November 11, 2020
OSG does a thorough job and looks at all related issues.
Thank you
November 11, 2020
Thank you so much for resolving my file issue so quickly!
Kevin was super!
November 8, 2020
Kevin was super quick and was great solving my issue. Thx, Kevin!!!
Robert was great
November 6, 2020
Robert was great to talk to, and a huge help! My fav!
Tony is a very talented!
November 4, 2020
Tony is a very talented and patient gentleman. He is a pleasure to work with.
Christian is fantastic!
November 4, 2020
Christian is fantastic - prompt, polite and knowledgeable.
Great job!
November 2, 2020
Joel was very helpful and polite.
Job very quickly
October 30, 2020
Nick did an awesome job very quickly -- and fixed the problem!
Respectful
October 28, 2020
Kevin, Robert, and so many, many others have always been so good with a technically challenged person ... their expertise is appreciated.
Joel is a Real Professional
October 28, 2020
Joel did a great job.
Solved Quickly
October 28, 2020
Tony was great and was able to resolve my issue.
Tony did a great!
October 21, 2020
Tony did a great job with his handling and explanations.
My Issue Resolved
October 19, 2020
Great response time and patience!!
Great Work!
October 19, 2020
Joel went far above and beyond helping … with this service request … He's very knowledgeable and works very hard to complete our requests.
Thanks Rob
October 16, 2020
Rob always goes above and beyond to help me with IT issues.
Professional
October 13, 2020
Every service rep I have worked with has been outstanding - friendly, patient, helpful, and thorough.
OSG is Great
October 13, 2020
Kevin has patience and listened to my problem. Glad he's on our team! Great asset to OSG!
Tony did great
October 12, 2020
Tony is always great to work with and pinpoints the issue quickly and efficiently.
Great service as always
October 9, 2020
Nick was on it and worked with Microsoft to get the issue fixed, it was great!
Great Staff
October 8, 2020
Kevin and the service team are AWESOME!!!! Thanks to Allison, too!
Great work Tony!
October 7, 2020
Tony handled my problem professionally and timely.
Thanks Rob!
October 6, 2020
Rob was very knowledgeable and helpful
Excellent Support
September 23, 2020
Joel is very helpful and knowledgeable. Always ready to help when needed.
Issue Resolved
September 21, 2020
Robert really tried everything to resolve my computer issues! I appreciated his time and effort.
Paul did great
September 21, 2020
Paul was able to resolve my issue very quickly.
Tony is a pro!
September 21, 2020
Tony is a pro and I appreciate his timely assistance.
Thanks!
September 21, 2020
Christian always works quickly to complete our tasks and has great communication.
Great service as always!
September 17, 2020
As always Dan helps pull a rabbit out of a hat. We have battled with this server for a month and he was able to resolve the issue for us. Great work!
Thank You
September 16, 2020
Had timely response from Kevin and my problem was solved with a good explanation.
Tony did great
September 16, 2020
Tony is a wiz and a great guy to work with....Always helpful.
Very Helpful
September 15, 2020
Thanks for everything, Carrie!
Good work!
September 14, 2020
Christian is always a pleasure to work with.
Kevin is cool!
September 3, 2020
Kevin did a great job and explained why the issue happened. He also set up an icon so if the issue happens again, I can correct it.
Tony did great job.
September 1, 2020
Tony was very helpful and friendly on the phone. He quickly resolved our issue and got us up and running. We greatly appreciate his help!
Good service!
August 28, 2020
Rob was great, as always.
Thank you Christian!
August 27, 2020
Christian is always thorough and professional.
Very knowledgeable!
August 26, 2020
Robert was very helpful. He was very knowledgeable regarding IT security matters. He also stayed on task well.
Joel is excellent
August 24, 2020
Joel is excellent and efficient and solved both of my issues.
Kevin was awesome!
August 21, 2020
Kevin was awesome, spotted something else and fixed that too!
Tony is great!
August 20, 2020
Tony did a great job!
Kevin was knowledgeable and thorough!
August 18, 2020
Kevin was knowledgeable and thorough. He made sure I had everything I needed to use this laptop at home for work.
Carrie was unbelievably helpful!
August 17, 2020
Carrie was unbelievably helpful, knowledgeable, and a pleasure to work with!
Great job!
August 6, 2020
Christian is pleasant and easy to work with.
Carrie was great!
August 5, 2020
Carrie was great!
Great Job!
August 4, 2020
Reoccurring issues coupled with my tech ignorance I am sure were trying for Paul. He was kind, professional and very focused on getting this to work—-which he did!
Jerry has been wonderful!
August 3, 2020
Jerry has been wonderful! he is so helpful, patient and knowledgeable! He is an asset to us!
Tony did an awesome job…
August 3, 2020
Tony did an awesome job... it took us a while to test this with Jim, so it falls on us that this took a few extra days. No fault of Tony....
Rob did a great job!
July 30, 2020
Rob did a great job for me. He solved my issue in less than 10 seconds!
Tony was great help!
July 28, 2020
Tony was great help in resolving my problem!
Helpful!
July 27, 2020
Kevin was, as always, very professional and helpful!
Carrie was great!
July 24, 2020
Super friendly and easy to work with!
Tony is patient!
July 22, 2020
Tony is patient, competent, and thorough, as well as a very pleasant operating manner.
Great job!
July 20, 2020
Kevin quickly took care of my issue & I am back working!
Robert did a fantastic job!
July 20, 2020
Robert did a fantastic job in assisting me today. I am so technically challenged and not only did he address my needs he also provided confidence and support that went beyond just providing the service requested.
Great Job MIKE
July 16, 2020
Mike was amazing-called me to fix an issue after 10pm EST- He patiently explained what was going to be done & he unfroze my laptop.
Rick was very grateful
July 16, 2020
Rick was very grateful for all of Tony's assistance. He would not have been able to connect without him.
Good service!
July 15, 2020
Carrie is great.
Very knowledgeable!
July 15, 2020
Robert is a great addition to your team. He's helped us with several issues over the last few months and he's very knowledgeable.
Thank you!
July 15, 2020
Joel is very knowledgeable as well as helpful. He was able to fix the issue within minutes. Thank you!
Kevin was very helpful
July 10, 2020
Kevin was very helpful and solved my problem very quickly and professionally. Thank you.
Joel was great!
July 10, 2020
Joel was great. Set up computer quickly, showed me different options and was easy to work with. Great service and extremely knowledgeable.
Your Chicago IT Team
We are dedicated to providing you the best customer service experience on the planet. Our team is comprised of professionals waiting to assist with all your IT needs.
Outsource Solutions Group, Naperville IL
We are dedicated to providing you the best customer service experience on the planet. Our team is comprised of professionals waiting to assist with all your IT needs.