Month: September 2018

Important News: Potential Facebook Data Breach

Facebook Was Breached Were You Or A Facebook Friend Affected? Facebook has confirmed that more than 50 million user accounts have been breached. They made the announcement today, Friday, September 28th.  However, their engineering team discovered the security breach back on Tuesday, September 25th, 2018. They tell us that the vulnerability has been fixed and the breach was reported to the appro...

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What’s New in the September Update of Office 365?

The September update of Office 365 includes some major additions and changes to tools such as Microsoft Teams, PowerPoint, and Excel, just to name a few. It is important to keep up with these developments, so here is a list of the major advancements of which you need to be aware. Microsoft Teams: Skype, Selective Do Not Disturb, Wiki App Many users have been looking forward to the day when Skyp...

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Did You Know That October Is National Cybersecurity Awareness Month?

Online security is something that should get everyone’s attention. Threats exist all around us: ransomware, viruses, spyware, social engineering attacks and more. There’s so much you need to know to keep your personal and business information safe.   But… where do you start? As trusted cybersecurity professionals, we want to help you get educated and stay informed. That’s why during N...

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Practical Microsoft Solutions for Improving Communication in Retail

Modern retailers are focusing on how to combine the best of both worlds: online and in-store, digital and physical. One of the major aspects of this “best of both worlds” is communication. And Microsoft offers many of the tools you need to improve the different levels of communication so you can remain both competitive and agile in the modern retail landscape. Levels of Communication in Moder...

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Questions Libraries Must Ask When Outsourcing Their IT Help Desk

The question of whether or not to outsource IT help desk for libraries can be a difficult one. Taking the decision of handing over a big part of your IT operations to a third party might seem scary. Surprisingly, libraries were the first organizations to outsource work. Libraries can outsource their IT help desk to improve efficiency and provide better customer care to library users. Nothing ...

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Tech Tip: iPad Pro vs. Microsoft Surface Pro

Laptop users are loyal to their devices, but when portability is a priority, tablets can’t be beaten. With so many strong tablet contenders on the market, narrowing down the options before making a purchase can seem overwhelming. This is especially true for shoppers who aren’t quite sure what features they’ll find most useful in a tablet. While there are dozens of capable models to choose...

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Efficient Computer Clean-Up and Support for Small Businesses in Chicago

Last week, we received a call from a small business in Chicago asking us to take a look at their computers. The woman who called, Susan, told us that the company was having numerous problems with slow computers and computer downtime. This issue was a big problem for them because they were dealing with customers on the phone and in person, and customers were complaining about the wait time. Susan t...

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How Could the New iPhone XS Improve your Legal Practice?

As more advanced technology continues to work its way into the daily activities in many law offices, it becomes increasingly important that lawyers keep up. Larger digital files, more complex platforms, along with a need to stay in communication mean that newer phones with improved functions are a must. Fortunately, Apple remains on the frontlines of digital innovation. With frequent updates, man...

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IT Infrastructure Services

Outsource IT Solutions Group Provides IT Infrastructure Services for Businesses in Naperville, Aurora IL and throughout the Chicago Area What is IT Infrastructure? IT Infrastructure refers to all of the components of an IT environment required for it to properly operate. Consisting of a combined set of hardware, software, and network resources, a well-put together IT Infrastructure will allow ...

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IT Support, Managed IT Consulting Services, Technical Support for Cloud and On-Premise Systems- Naperville, Aurora and Chicagoland Area..

Who can you trust with your Chicago organization's Information Systems and Tech Support? If you are like most small to medium sized companies, probably not. The good news is, we have you covered. Our staff makes IT work FOR you and ensures that you are always supported and able to focus on your core business. OSG has assisted hundreds of customers over the past 20 years to design, implement, and ...

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