Customer Service Survey

Please help us improve our service by answering these questions.

It should take about one minute.

1. Please tell us the name of the Engineer who provided service:
Engineer Name
2. Please rate the service you received:
Overall Rating	Very Satisfied Satisfied No Opinion/Neutral Dissatisfied Very Dissatisfied
Promptness of Response	Very Satisfied Satisfied No Opinion/Neutral Dissatisfied Very Dissatisfied
Completeness of Response	Very Satisfied Satisfied No Opinion/Neutral Dissatisfied Very Dissatisfied
Technical Quality/Accuracy	Very Satisfied Satisfied No Opinion/Neutral Dissatisfied Very Dissatisfied
Courtesy and Professionalism of IT Staff	Very Satisfied Satisfied No Opinion/Neutral Dissatisfied Very Dissatisfied
2. What kind of service did you receive? (check all that apply)
Hardware installation, configuration or repair Question or problem resolution Educational materials or training Software purchase Software download, installation or configuration Wired or wireless networking Electronic mail or other messaging Software application access Server or application hosting Data storage/backup/restoration Other (please specify)
3. Is there anything else you would like to tell us?

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Outsource IT Solutions Group, Inc., located in Naperville Illinois (IL), provides comprehensive outsourced network Information Technology (IT) services to all Chicago suburbs; including Aurora, Naperville, Elgin, Joliet, Waukegan, Cicero, Arlington Heights, Schaumburg, Evanston, Palatine, Skokie, Des Plaines, Bolingbrook, Mount Prospect, Oak Lawn and more . We specialize in all aspects of network support and design including server virtualization, disaster recovery planning, LAN/WAN support, remote connectivity, bandwidth management, cloud computing, virus malware and spyware detection and removal, help desk support, smartphone support, firewall installation and configuration, employee productivity, information technology consulting services and workgroup collaboration.

Customer Service Survey

1. Please tell us the name of the Engineer who provided service:

Engineer Name

2. Please rate the service you received:

Overall Rating

Promptness of Response

Completeness of Response

Technical Quality/Accuracy

Courtesy and Professionalism of IT Staff

2. What kind of service did you receive?

3. Is there anything else you would like to tell us?