Managed IT Services

Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to prevent computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our Hassle-Free program does not allow us to profit from your technology troubles in anyway.

The Benefits are Obvious

You will avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place.

You will experience faster performance, fewer “glitches”, and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang-up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.

You will feel as though you have an in-house IT department without the costs. As a Hassle Free-IT client, you’ll have access to a knowledgeable support staff that can be reached quickly should you have any kind of problem or question.

You will receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do: under these programs, you’ll have the option to pay one flat, affordable rate and get all the technical services you need. No hidden charges, caveats, or disclaimers.

You will eliminate travel time and receive faster support response because the remote monitoring will enable us to access and repair most network problems right from our office.

You will be able to budget for network support just like rent or insurance and avoid unexpected emergency costs.

You will sleep easier knowing the “gremlins at the gate” are being watched and kept out of your network.

You will safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.

You will stop annoying pop-ups and spyware from taking over your computer and network.

You will gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it.

Roll over time! On the Premium and Professional levels, you have the opportunity to “bank” the included time, to apply to any IT requirements you have. The only caveat is that your account must be in good standing. If you pay your invoices within 30 days, you may roll over time up to one year. If your open balance exceeds 30 days, you will forfeit any banked time and start again the next month.

Frequently Asked Questions

If I sign up for this program, what is my commitment?

We request that clients sign up for a 12 month commitment to allow us to allocate the appropriate resources to your account; however you may also cancel at any time, without penalty, as long as you give us 30 days written notice.

Will you guarantee that I won’t have any technical problems or downtime?

No, we cannot guarantee that you will never have any technical problems or downtime – no one can. However, we will guarantee you will see a significant drop in the number of problems you experience and a dramatic improvement in the speed, performance, and reliability of your system. Plus, depending on the plan level you select, we will resolve any computer network problems without billing you additional fees.

Do you offer a discount?

Yes. Customers who sign up for one year of service and pre-pay the annual commitment will receive one month of service free.