Employee Productivity, Unfortunately you can't trust everyone
Do you know what your employees are doing on their computers?
Employees with Internet access now have available the biggest entertainment, video playing, music acquirement tools, shopping facilities, banking and more. A study of 10,000 Internet users has reported that 44.7% workers use the Internet for an average of 2.9 hours a day on personal web/Internet activity. (From Wikipedia, the free encyclopedia)
So, other than looking over each employee’s shoulder every hour of every day, how do you even know if this is going on in your business? And if it is going on, how do you stop it? Check out these tips for help:
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Have an Internet Usage Policy Make sure your employees know what your expectations are of them with regards to using the Company Computer for personal use. Some personal use is inevitable, but make sure your employees know what you feel is reasonable. And, make sure that they understand the consequences. Surfing the internet for porn should not result in just a slap on the wrist like it has for some of the Government's SEC employees.
- Have a Smart Phone Usage Policy The proliferation of powerful Smart Phone devices has made it possible for your employees to bypass their company computer and get straight to the internet from their phones. This is much harder to monitor, but make sure that a policy is in place. You wouldn't allow an employee to talk on their cell phone for 3 hours a day, you need to make sure your policies extend to personal device internet usage while on the clock.
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Get An Internet Usage Audit There aretools available to be able to report on your employee’s Internet activity, most times without the employee even knowing. This can give you insight into who in your organization (if anyone) is the biggest culprit and how much productivity loss you currently have in your company. Make sure that you let your employees know (in your Internet Usage Policy) that you have the right and the ability to monitor their activity on Corporate resources. Just making the logging and the ability to monitor "public knowledge" is enough to deter much of the wasteful activity.
- Have An Internet Filtering System Installed Sounds complicated…but it’s not. It is reatively easy, and cost effective, to block out the most offensive sites as well as other categories. Typically, a piece of hardware is installed on your network and its job is to block any specific websites or categories of websites (all shopping sites, for example). There are literally dozens of different models and pricing structures for these devices. The most basic ones allow you to control the types of websites your employees can visit by blocking them altogether. There are other models, though, that for basically the same price point allow you to control the things they can or cannot download, and the speed at which they are allowed to access certain sites. You can also control which activities get the highest Internet speeds (for example, payroll website) and which sites will only work if no other work-related functions are happening at the same time.
Outsource Solutions Group can help you choose the right combination of hardware and software to help you monitor and log employee internet activity and reduce wasted time.
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